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Best Friends

Retail and online pet care products

Veterinary Assistant

Full-Time
$22.50/hr
Mid
Kanab, UT, USA
In PersonRelocation assistance may be available. The position includes weekends, nights, and holiday work, with travel including overnight stays when needed.
Medical, Clinical & VeterinaryVeterinary Professionals
No H1B Sponsorship

About the job

Requirements
  • A minimum of one year of experience working with animals and providing basic veterinary care is preferred, along with an interest in veterinary medicine.
  • Use a customer-centric, non-judgmental approach when engaging with adopters, partners, visitors, volunteers, and colleagues, with familiarity and comfort with a conversational adoption process.
  • Work with, leash, kennel, walk, and handle cats and dogs, including animals with health or behavior conditions or concerns, and identify and discuss their medical and behavioral characteristics.
  • Demonstrate interpersonal skills and the ability to work professionally with people from different backgrounds and handle sensitive and confidential situations.
  • Work effectively in a fast-paced environment with well-developed organizational skills to manage multiple competing tasks and demands.
  • Demonstrate resourcefulness, initiative, problem-solving ability, independence, enthusiasm, and flexibility.
  • Use Microsoft Office products and be familiar with shelter or animal-management software, or be willing to learn.
  • Routinely lift 40 pounds and perform strenuous activities including lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
  • Perform repetitive tasks for extended periods, including typing, sitting, walking, and arm and hand movements.
  • Work indoors and outdoors in varied weather conditions, including extreme heat and cold.
  • Work safely around dogs, cats, and other animals of all sizes, temperaments, and medical statuses.
  • Have a valid driver's license meeting the organization's driver qualification standards and be able to travel, including overnight stays, when needed.
  • Work varying daily hours and days, including weekends, nights, and holidays.
  • Have valid U.S. work authorization that does not now or in the future require visa sponsorship for employment authorization.
Responsibilities
  • Perform basic medical care under a veterinarian's direction, including medicating, vaccinating, administering subcutaneous fluids, and microchipping.
  • Use sterile techniques and basic knowledge of surgical instruments to support veterinarians and technicians.
  • Maintain a clean and disinfected working environment.
  • Maintain controlled-substance logs and accurately enter and maintain patient and client medical data.
  • Support, empower, and enable volunteers and foster parents to expand lifesaving capacity.
  • Support client communications, including aftercare and emergency support.
  • Provide basic care for animals temporarily housed or transported in lifesaving-center vehicles, buildings, or facilities, including feeding, cleaning, walking, and socialization.
  • Collaborate with team members across operations to achieve veterinary-services and organizational lifesaving goals.
  • Follow organizational policies, procedures, task lists, and safety practices, and complete communications, work, data entry, and recordkeeping accurately and timely.
  • Communicate unsafe practices and conditions to leadership.

About the company

Best Friends Pets operates in the pet care and pet supplies market in Australia, offering a range of products for dog and cat owners. Its lineup includes premium pet food, flea and tick treatments, grooming supplies, and pet accessories. The company sells through both physical retail locations and an online platform, providing convenience and broad reach for customers. Revenue comes from retail sales of pet care products and supplies, with partnerships with reputable brands and exclusive deals helping to stand out. Unlike purely online retailers or single-brand shops, Best Friends Pets blends in-store shopping with e-commerce and focuses on high-quality, well-known brands to attract pet owners. The company’s goal is to make it easy for customers to access high-quality pet care products in the Australian market and maintain a competitive edge through product quality, convenience, and strategic partnerships.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • PetO’s July 2025 rebrand modernized Best Friends without changing loyalty credits.
  • Best Friends still lists stores across NSW, Victoria, Queensland, and the ACT in 2026.
  • PetO claims lower prices and faster delivery, matching shifting shopper expectations in 2026.

What critics are saying

  • Petstock’s 2025 divestiture absorbed Best Friends into PetO, disrupting brand continuity and systems.
  • The ACCC forced sales of 26 Best Friends stores, signaling antitrust overhang through 2026.
  • If PetO integration falters, customers and vets shift to Petstock, Greencross, or independents.

What makes Best Friends unique

  • Best Friends Pets became PetO in 2025, preserving local teams and loyalty credits.
  • Its omnichannel model spans 25,000 products, click-and-collect, 2-hour delivery, and home delivery.
  • Co-located OurVet clinics and grooming sites create sticky, higher-frequency customer relationships.

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Benefits

  • Relocation Assistance

Company News

The Growth Fund
Jul 24th, 2024
Best Friends - The Growth Fund

The Growth Fund acquired a substantial shareholding in July 2012 Best Friends Pets is a big box retailer of pet products and services located in Vic, Qld and NSW Focus is on rolling out additional stores The Best Friends Journey The Growth Fund identified the pet industry as an attractive sector which had traded resiliently through... Read more »