H-E-B

Texas-based supermarket chain with private ownership

Staff Pharmacist 2

PharmacyUpdated on Nov 10

ContractTemple, TX, USANo salary listed

About the Job

Requirements

Obtain TSBP Preceptor certification after one year of pharmacy practice.
Have expert knowledge of systems and applications supporting pharmacy production, including RxEVO, RxIMS, PartnerNet, counting technology such as ScriptPro and Kirby Lester, and point-of-sale systems, as well as pharmacy-related management tasks.
Understand H-E-B initiatives and operations, including Greet, Ask & Thank, 5-S, CID, Central Fill, Contact Center, Refill Express, compounding, and specialty operations.
Be proficient in Microsoft Office applications.
Have expert problem-solving and analytical skills.
Have strong communication and organization skills and be precision-oriented.
Have leadership skills and the ability to manage multiple priorities and shift focus between tasks in stressful situations.
Hold a Science Pharmacy or Doctor of Pharmacy degree.
Be registered with TSBP, maintain recertification at least 60 days before expiration, and be a TSBP-certified immunizer.
Successfully complete H-E-B's 40-hour pharmacist orientation under supervision of a Dedicated Trainer, federally and state-mandated training, HIPAA and FWA training, company orientation, and appropriate management courses.
Travel to stores in the assigned region or companywide as required.
Maintain open availability and work rotating shifts, including weekends.
Stand or sit for extended periods, up to 12 hours, and regularly lift up to 20 pounds.

Responsibilities

Work in a retail pharmacy operation at the volume tier of 2,000–3,500 prescriptions per week for Staff Pharmacist II.
Work closely with the Pharmacy Manager, other Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives to ensure superior patient care and customer service; model service standards.
Perform functions related to managing and operating a retail pharmacy; assist in managing production efficiency through labor schedules; collaborate with Top Store Leaders and the Regional Director.
Assist with Partner training and readiness or competency, and participate in career planning for direct reports.
Implement and maintain workflow and quality-control methods, apply knowledge of pharmacy functions, and promote continuous improvement.
Ensure efficient operation of pharmacy systems and applications; maintain automated prescription-processing equipment, including calibration, maintenance, stocking, and proper report execution.
Oversee third-party prescription processing, adjudication review, and resolution of third-party issues.
Perform drug utilization reviews.
Ensure accurate inventory management and compliance with processes, including correct counts in RxIMS, Warehouse, DSD, and Central Fill order and invoice processing; process RxIMS reports; review Warehouse and DSD orders; manage reverse logistics, product quality assurance, assembly accuracy, over-the-counter shelf-stocking, and daily return-to-stock.
Assist with or conduct bi-annual inventories of controlled substances and physical pharmacy inventory; use RxIMS to manage inventory according to seasonal and budgetary requirements.
Perform the 7-point check to approve processed prescriptions, verify all Technician and PCR work, and assist with prescription questions.
Ensure compliance with state and federal rules and regulations, including TSBP, DPS, FDA, CLIA, and DEA requirements.
Provide patient counseling on new prescription orders as required by Board of Pharmacy rules and regulations.
Protect the privacy and confidentiality of Personal Health Information in accordance with HIPAA and applicable privacy rules; ensure proper prescription-delivery procedures.
Ensure compliant processing of expired and recalled products and compliance with CSOS procedures.
Ensure pharmacy and staff licenses are current and renewed according to H-E-B guidelines.
Establish or adopt best practices for accurate fulfillment, review and verification, patient-profile information, and delivery of prescription orders in compliance with H-E-B SOPs.
Contact prescribers about prescription questions or problems; verify and document prescriber information in compliance with the Questionable Prescription SOP and Board of Pharmacy regulations.
Support the Rx Manager in ensuring staff read and comply with communications, tasks, and memos from corporate Pharmacy support groups.
Ensure or support the Rx Manager with compliance of ORT, 5-S, Pharmacy Standards Review, and the upkeep, organization, sanitation, and maintenance of pharmacy-related areas; ensure approved marketing materials are displayed.
Participate in and support H-E-B Pharmacy directives and professional services, including MTM and health screenings; serve as a certified immunizer and preceptor.
Perform other assigned duties.

Job Description

Job Summary: As an H-E-B Staff Pharmacist, you'll foster a caring, team environment to ensure we provide responsive healthcare and exceed patient expectations while delivering excellent, accurate, and efficient services. You'll support efforts to retain the integrity of pharmacy practice within our retail environment.

Key Responsibilities & Essential Functions:

• Leadership / Management:

Works in a retail pharmacy operation, filling...
-- <2,000 scripts per week, Staff Pharmacist I
-- <2,000 - 3,500 scripts per week, Staff Pharmacist II
-- >3,500 scripts per week, Staff Pharmacist III
Works closely with Pharmacy Manager, other Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to ensure the pharmacy provides superior patient care and customer service; role models / provides superior customer service and service standards
Performs functions related to managing and operating a pharmacy in a retail environment; assists in managing production efficiency through use of labor schedules; works collaboratively with Top Store Leaders and Regional Director
Assists with Partner training and Partner readiness / competency; participates in career planning for direct reports
Implements / maintains workflow and quality control methods; applies knowledge of all pharmacy functions; promotes continuous improvement
Ensures efficient operation of systems and applications (e.g., RxEVO, RxIMS, PartnerNet, ScriptPro, Kirby Lester, point of sale); maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro); responsible for calibration, maintenance, stocking, proper report execution
Oversees third-party prescription processing, adjudication review, and resolution of third-party issues
Performs drug utilization reviews
Ensures accurate inventory management and compliance with proper processes (e.g., maintenance of correct counts in RxIMS, Warehouse, DSD, and Central Fill order / invoice processing, processing of RxIMS reports, review of Warehouse and DSD orders, reverse logistics processes, product quality assurance and assembly accuracy, OTC shelf-stocking, and daily return-to-stock)
Assists in conducting / is responsible for bi-annual inventory of controlled substances and physical pharmacy inventory; uses RxIMS to manage inventory according to seasonal / budgetary requirements
Performs 7-point check to approve processed prescriptions; verifies all Technician / PCR work; assists with prescription questions
Performs other assigned duties

• Compliance:

Ensures the department complies with all state and federal rules and regulations (TSBP, DPS, FDA, CLIA, DEA, etc.)
Provides patient counseling on all new prescription orders as required by Board of Pharmacy rules and regulations
Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA and federal / state privacy rules and regulations; ensures proper procedures are followed related to prescription delivery to a patient
Ensures compliant processing of expired and recalled products; ensures compliance with guidelines related to CSOS procedures
Ensures pharmacy / staff licenses are current and renewed according to H-E-B guidelines
Establishes / adopts best practices to ensure accurate fulfillment, review and verification, patient profile information, and delivery of prescription orders in compliance with H-E-B SOPs
Contacts prescribers regarding script questions or problems; verifies / documents prescriber information in compliance with H-E-B Questionable Prescription SOP, and Board of Pharmacy regulations
Supports Rx Manager in efforts to ensure staff reads and complies with communications, tasks, and memos from corporate Pharmacy support groups
Ensures / supports Rx Manager with compliance of ORT, 5-S, Pharmacy Standards Review, and upkeep of pharmacy presentation, organization, sanitation, and maintenance of all pharmacy-related areas; ensures approved marketing materials are displayed
Participates in / supports H-E-B Pharmacy directives and professional services (e.g., MTM and health screenings); serves as certified immunizer; serves as preceptor

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

TSBP Preceptor certification after one year of pharmacy practice -

Knowledge/Skills/Abilities:

Expert knowledge / understanding of systems and applications that support production (e.g., RxEVO, RxIMS, PartnerNet, counting technology such as ScriptPro, Kirby Lester, point of sale), and all pharmacy-related management tasks -

Understanding of H-E-B initiatives and operations (e.g., Greet, Ask & Thank, 5-S, CID, Central Fill, Contact Center, Refill Express, compounding, and specialty operations) -

Proficiency in MS Office applications -

Expert problem-solving, and analytical skills -

Strong communication and organization skills; precision-oriented -

Leadership skills -

Ability to manage multiple priorities and shift focus between tasks in stressful situations -

Education:

of Science Pharmacy or Doctor of Pharmacy degree -

Licenses/Certifications:

TSBP-registered -

TSBP recertification at least 60 days prior to expiration date -

TSBP-certified immunizer -

Successful completion of all training e.g -

H-E-B 40-hour pharmacist orientation under supervision of Dedicated Trainer -

federally- and state-mandated training -

HIPAA -

FWA -

Company orientation -

and appropriate management courses -

Physical Demands & Working Conditions:

Function in a fast-paced, retail, office environment

Travel to Stores in assigned Region / companywide as required

Maintain open availability and work rotating shifts to meet business needs (includes weekends)

Stand / sit for extended periods (up to 12 hours)

Regularly lift up to 20 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 1/1/2017

About the Company

H-E-B

Texas-based supermarket chain with private ownership

H-E-B is a Texas-based grocery retailer with multiple store formats, including upscale Central Market, budget-friendly Joe V's Smart Shop, and Hispanic-focused Mi Tienda. It runs more than 435 stores in Texas and Mexico and employs over 154,000 people. Its product offering is everyday groceries and associated services, supported by a growing digital and delivery capability (notably via the Favor Delivery acquisition). The company emphasizes long-term, family-owned thinking rather than short-term market pressures, differentiating itself through strong regional identity, a diverse store format strategy, and a focus on customer loyalty. Its goals are to expand its store footprint in Texas and Mexico while enhancing digital and delivery services to better serve local communities.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: San Antonio, TX
Founded: 1905

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