Principal Software Engineer - Dev & Production Infrastructure

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.

One Org, Two Impact Areas:

Our Infrastructure organization is scaling rapidly, and we are looking for world-class Principal Engineers to drive the future of our platform. We are actively hiring for two distinct pillars within the same org and will consider all applicants for both tracks.

During our unified interview process, we will work closely with you to determine which team—or combination of responsibilities—aligns best with your technical strengths and career aspirations.

The Two Areas You Will Be Considered For:

Production Engineering (Reliability & Scale)

• The Core Focus: Ensuring all live components of our global platform are optimized, highly reliable, and battle-tested. This role focuses on pushing our massive distributed cloud resources to their absolute limits.

• Key Responsibilities:

  • Solve complex distributed systems problems at the largest scales in the world.

  • Scale our production infrastructure and architecture globally using Kubernetes, GCP, and AWS.

  • Use Go to build and operate highly scalable, resilient backend services.

  • Develop the internal tools necessary to monitor, alert, and optimize our live production footprint.

Dev Infrastructure (Developer Velocity & Platforms)

• The Core Focus: Building the platform and tooling that enables developer velocity and software reliability for the entire Chronosphere engineering organization. This team owns the full end-to-end SDLC.

• Key Responsibilities:

  • Architect & Build: Design high-scale developer tooling, dynamic testing environments, and CI/CD pipelines in a 100% modern, containerized microservices ecosystem.

  • Infrastructure as Code (IaC): Treat infrastructure as a first-class citizen by defining and managing entire ephemeral environments using declarative IaC (Terraform).

  • Drive Systemic Quality: Identify and eliminate systemic bottlenecks across the development lifecycle through architectural changes, advanced tooling, and near-real-time telemetry processing.

Combined Principal-Level Leadership

Regardless of which pillar you align with most, as a Principal Engineer you will:

• Own massive technical initiatives from inception to delivery, balancing feature velocity with long-term technical debt.

• Define platform standards and reference architectures that span a 1–3 year horizon.

• Act as the "glue" across the organization, consulting on infrastructure best practices and up-leveling the team through dedicated mentorship.

Qualifications

Required Qualifications

• Experience: 8–10+ years of relevant experience in high-scale infrastructure, production engineering, systems architecture, or developer platform roles.

• Language Agnosticism: 7 + years of experience in at least one backend language (e.g., Go, Python, Java,  C++, or Rust). We value modular, testable code over specific syntax knowledge, though Go is our primary language.

• Cloud-Native & Distributed Systems: 5 + years of deep expertise building and debugging systems that deal with CAP theorem trade-offs, eventual consistency, and distributed tracing. Robust experience working with AWS or GCP and navigating Kubernetes clusters.

• Systems Expertise: Deep knowledge of Linux internals, process management, resource isolation, and networking protocols (OSI model, load balancing, service meshes).

• Execution & Quality: A proven track record of estimating complex work effectively, debugging distributed architectures via logs/traces, and proactively identifying design edge cases.

Preferred Qualifications

• Commitment to AI-Native Engineering: Experience or active interest in using next-gen AI coding assistants and agentic platforms to accelerate engineering velocity and eliminate boilerplate work.

• Experience with AI-enabled agentic development workflows (e.g., building, deploying, or developing alongside autonomous AI agents, multi-agent frameworks, and LLM-driven orchestration tools).

• Active engagement or experience with open-source communities.

#LI-NP1

#LI-REMOTE

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$156,400.00 - $253,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes