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Rightway

Employer-based healthcare navigation and support

Registered Nurse - RN, Population Health

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeDenver, CO, USA$34 - $40.86 /hr

About the Job

Requirements

  • RN or BSN degree.
  • Active RN license in a compact state and residence in a compact state.
  • At least five years of direct patient care experience.
  • Population health, disease management, or similar experience.

Responsibilities

  • Perform clinical triage using evidence-based protocols and algorithms to assess member concerns and direct members to appropriate healthcare resources in a timely and safe manner.
  • Use data-driven analytics to conduct proactive outreach to members with high clinical interest, including high-risk, high-spend, rising-risk, or care-gap indicators, and help them make informed care decisions across their care and well-being journey.
  • Conduct clinical conversations to understand member care needs, assess risks, preferences, and barriers, and recommend appropriate next steps to improve health outcomes.
  • Identify and address barriers to preventive care access and establishing ongoing relationships with primary care providers.
  • Assist with scheduling appointments, referrals, and follow-up care to close preventive-care gaps and support chronic disease management.
  • Provide personalized condition education, care options and planning, care-compliance support, medication-adherence support, shared decision support, and care coordination.
  • Use appropriate input and direction from the clinical lead to determine care options for complex member healthcare needs.
  • Document symptoms and complaints, nursing assessments, guidance provided, and member or caller responses accurately.
  • Advocate for members and support them throughout their healthcare journeys.
  • Coordinate screening services for high-risk members through care support, adherence follow-up, and care coordination.
  • Provide longitudinal care education, guidance, and support to serve as a trusted healthcare advisor and support member experience and retention.
  • Collaborate effectively and maintain working relationships across the Navigation team and organization.
  • Follow care-navigation protocols and remain within the RN scope of practice unless directed otherwise by a provider on the clinical team; document any change appropriately.

Desired Qualifications

  • Multiple RN state licenses, such as California, New York, Michigan, or Massachusetts.
  • Family medicine experience is preferred.
  • Triage nursing experience.
  • Care management or chronic condition support experience.

About the Company

Rightway

Employer-based healthcare navigation and support

Rightway provides a consumer healthcare navigation platform for employees, combining a dedicated care team with a centralized mobile app to guide users through the healthcare system. The core product is patient navigation: each employee is paired with physicians, clinicians, nurses, and pharmacists who act as a single point of contact for all healthcare needs. The RightwayRx platform adds resources such as formulary guides and prior authorization forms, along with analytics to measure engagement and outcomes. The service is delivered via employer-sponsored benefits, aiming to cut healthcare spending while improving employee health. Unlike others, Rightway emphasizes a personalized, concierge-level care team, proactive engagement, cost education, and data-driven improvements to demonstrate ROI for employers.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$395.8M
Headquarters
New York City, New York
Founded
2017

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