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Zaizi

Designs secure digital government services

UX/UI Designer - Sfia3/4

Full-Time
No salary listed
Mid
London, UK
HybridHybrid work arrangement in London.
UK Top Secret Clearance Required

About the job

Requirements
  • Expert knowledge and experience of user interfaces such as Figma.
  • Experience with a range of user-centred design and service design techniques and practices.
  • Ability to break down designs and communicate them to developers and testers.
  • Excellent knowledge and experience of prototyping and interaction design.
  • Ability to set design objectives and choose appropriate tools and techniques.
  • Ability to plan user-centred design activities and define protocols.
  • Ability to synthesise outputs from raw research to produce strategic insights.
  • Ability to work in an agile and flexible way across a number of agile projects.
  • Ability to elicit requirements from ambiguous user needs.
  • Ability to provide guidance and best practice on accessible design.
  • Ability to work in the United Kingdom without sponsorship.
  • Continuous residence in the United Kingdom for the last five or more years, to meet customer security-clearance requirements.
Responsibilities
  • Manage and mentor other User Experience Designers.
  • Define and oversee the creation of prototypes and other user-centred design artefacts to understand user motivations, context, behaviour, processes, services, and end-to-end user journeys.
  • Plan, define, and oversee user-centred design activities within multidisciplinary teams.
  • Work closely with Product Managers, Solution Architects, Designers, Developers, and testers so user-centred design outcomes are understood and inform continuing activities.
  • Communicate and advocate for user needs to the team and wider stakeholders.
  • Create prototypes to feed into development.
  • Design and conduct workshops with team members.
  • Build relationships with clients and stakeholders.
  • Act as the primary subject-matter contact for user experience design.
  • Work with developers and other team members to bring designs to life in production.
  • Oversee and support the creation of workshops, prototypes, and other design artefacts to inform decision-making and drive actions.
  • Define user-centred design approaches and methodologies for projects and initiatives.
  • Help plan user-experience activities.

About the company

Zaizi helps public sector organisations realise their potential by designing, building, and sustaining secure digital services with a strong focus on user needs. The core product is a full delivery approach: understanding what citizens and staff require, creating user-friendly digital services, developing them securely, and providing ongoing maintenance so services stay reliable over time. Zaizi differentiates itself by concentrating on the public sector and offering end-to-end delivery—from initial design through development to long-term support—so digital government projects can succeed. The company’s goal is to make public services easier to use and more efficient, helping governments deliver better experiences for citizens.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • Zaizi's August 10, 2026 accounts signal continued operating scale and compliance.
  • Zaizi is hiring nine roles as of August 23, 2026.
  • Border Force and Zaizi won Security Excellence Awards shortlist recognition in February 2026.

What critics are saying

  • Companies House filed Antony Enright's director termination on June 30, 2026.
  • Zaizi's NHS SBS advisory framework expires in March 2026, pressuring renewal volume.
  • Government dependence creates existential risk if Border Force and defense contracts stall.

What makes Zaizi unique

  • Zaizi built ScanApp with UK Border Force, digitizing freight clearance.
  • Zaizi launched Spearhead on July 17, 2026, packaging vetted UK sovereign SMEs.
  • Zaizi targets government, national security, and defense delivery with UK-cleared teams.

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Benefits

Health Insurance

Life Insurance

Paid Vacation

Paid Holidays

Hybrid Work Options

Home Office Stipend

Professional Development Budget

Training Programs

Mentorship Program

Commuter Benefits