Groups, Meetings and Events Sales Supervisor

Job Title : Groups, Meetings and Events Sales Supervisor
Work Location : Hilton Istanbul Bomonti Hotel & Conference Center
Reporting To :  Director of GM&E

A Groups, Meetings and Events Sales Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University graduate (preferably in Tourism, Hospitality, or Business Administration)

• Proficient in English

• At least 2 years of experience as a supervisor (SPV) in the hotel and hospitality industry

• Strong communication, persuasion, and negotiation skills

• Proficient in MS Office programs (Word, Excel, PowerPoint, Outlook)

• Team player with a solution-oriented approach

• Detail-oriented and responsible

• Time management and prioritization skills
• Committed to confidentiality and professionalism
• Knowledge of the hotel property management systems
   

What's in it for me?

• Career and development opportunities in Hilton Hotels Worldwide
• Competitive Salary & Wages
• Private Health Insurance
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
• Indoor Parking Privileges 
• Complimentary Dry Cleaning for Business Attire
• Monthly Transportation Fee
• Complimentary Shuttle Bus 
• 50% discount on personal food & beverage consumption in the sister hotels. 
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)
• 14 days paid paternity leave
• Opportunity to make a positive impact on environment and community with Travel with Purpose program
   

Specifically, we look for demonstration of these Hilton Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

As Groups, Meetings and Events Sales Supervisor, you will support selling strategies to maximise lead conversion and revenue. The Conference and Events Sales Supervisor will also support a culture of high quality standards and proactive selling. Specifically, a Groups, Meetings and Events Sales Supervisor will perform the following tasks to the highest standards:

• Assist in reviewing forthcoming business plans, identify gaps and ensure proactive measures to fill capacity and meet set targets 

• Seek opportunities to increase sales and conversions within the Team 

• Contribute to the selling strategy of the hotel, and manage the departments to achieve that strategy 

• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market 

• Ensure the Team is developed effectively and generate a culture of high quality standards and pro-active selling 

• Manage an events schedule to maximise yield

• Focus on a consistently executed up-selling approach

• Build strong relationships with customers to fully understand their needs

• Arrange and carry out Hotel show rounds 

• Ensure the complete administration and execution of all planned events

• Participate in hotel promotional activities