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EPOS

Unifies SaaS, payments, financing for SMEs

Head of Product

Product ManagementPosted on Nov 10
Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.
  • At least 10 years of Product Management experience, including significant exposure to digital products, platforms, SaaS solutions, or enterprise digitalisation.
  • Proven experience in a Head of Product or Product Director capacity, with responsibility for product strategy, team management, and delivery.
  • A strong track record of building, launching, and scaling digital features, tools, or platforms that deliver measurable business value.
  • Experience leading product teams and managing multiple product initiatives across different business functions.
  • Strong understanding of the software development lifecycle, Agile methodologies, application programming interfaces, system integrations, and modern digital product architecture.
  • Excellent stakeholder management skills, with the ability to influence senior leadership and collaborate across technical and non-technical teams.
  • Strong commercial acumen, strategic thinking, and the ability to balance long-term product vision with practical execution.
  • Experience operating in a fast-paced, evolving environment with a high degree of ownership and accountability.

Responsibilities

  • Define and own the overall digital product vision, strategy, and roadmap, aligning product initiatives with business priorities and long-term growth objectives.
  • Lead the development and enhancement of digital features, internal platforms, customer-facing tools, and workflow automation solutions.
  • Identify opportunities to digitalise and optimise existing business processes to improve operational efficiency, productivity, and customer experience.
  • Translate complex business challenges into scalable, technology-driven product solutions.
  • Oversee the end-to-end product lifecycle, from discovery, ideation, and requirements gathering through development, launch, adoption, and continuous improvement.
  • Drive development of digital tools and features that improve business workflows, user engagement, and operational effectiveness.
  • Partner with Technology, Design, Data, Operations, and Commercial teams to ensure successful product delivery.
  • Prioritise product initiatives based on business impact, customer needs, technical feasibility, and available resources.
  • Establish product success metrics, including adoption, engagement, efficiency improvements, and measurable business outcomes.
  • Ensure digital products are scalable, intuitive, reliable, and aligned with user and business requirements.
  • Lead, mentor, and develop Product Managers responsible for digitalisation initiatives and product enhancements.
  • Build a high-performing product organisation with clear ownership, accountability, and strong execution capabilities.
  • Collaborate with senior leadership to shape digital transformation priorities and secure alignment on strategic initiatives.
  • Act as the bridge between business stakeholders and technical teams to ensure product solutions address operational and commercial needs.
  • Drive a product-led culture focused on innovation, continuous improvement, and data-driven decision-making.
  • Establish product performance frameworks to track adoption, usability, operational efficiency, and return on investment.
  • Use user feedback, product analytics, and business insights to identify improvement opportunities.
  • Drive continuous optimisation of digital features and tools to enhance user experience and business performance.
  • Champion automation, system integration, and process standardisation to support organisational scalability.

Desired Qualifications

  • Experience in workflow automation, AI-enabled products, data-driven platforms, or digital transformation initiatives.
  • Experience within fintech, payments, SaaS, enterprise technology, or digital platforms.

About the Company

EPOS

Unifies SaaS, payments, financing for SMEs

EPOS acts as an all-in-one digitalisation partner for small and medium-sized enterprises. Its flagship EPOS360 product unifies software as a service (SaaS), payments, and financing in one ecosystem, giving SMEs access to AI-powered tools that help them run operations smarter and scale faster. The platform works by integrating disparate business apps, payment processing, and financing options into a single seamless system, enabling automation, data-driven decisions, and easier cash flow management. What sets EPOS apart is its end-to-end approach: instead of piecemeal solutions from different vendors, it provides a unified platform designed specifically for SMEs to digitally transform with confidence. The company’s goal is to turn everyday operational complexity into growth opportunities, helping businesses digitize and expand with practical, integrated tools.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore
Founded
2012

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