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Lesaffre

Fermentation specialist advancing food and health

Technical Sales Support Manager

Solution EngineeringConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 5 years of professional experience in spirits production, including whisky, rum, gin, vodka, brandy, or neutral spirits.
  • A strong understanding of distillation processes; hands-on spirits production experience is preferred.
  • Ability to deliver technical presentations, train sales teams, and engage with customers at all levels.
  • Experience troubleshooting production challenges, supporting quality investigations, and managing pilot trials.
  • Ability to manage projects autonomously and work in a travel-intensive role.
  • Proven ability to build relationships with industry professionals, key opinion leaders, and technical communities.
  • Must be based in or willing to relocate to India, Japan, Greater China, or Taiwan, with valid working rights.

Responsibilities

  • Maintain and develop regional sales teams’ technical knowledge through training, presentations, and expert guidance on yeast, fermentation, and spirits production applications.
  • Deliver technical presentations, troubleshoot production challenges, support pilot trials, and provide product training to beverage producers.
  • Represent Fermentis at industry conferences, trade shows, and technical forums; contribute to industry publications and participate in knowledge-sharing initiatives.
  • Build and maintain relationships with key opinion leaders, industry associations, and recognized institutions in the spirits sector.
  • Manage technical projects and trials between Fermentis and customers or partners, working closely with research and development and the Fermentis Academy.
  • Support investigations of customer complaints and quality issues; assist with process optimization and technical problem-solving.
  • Maintain and disseminate technical resources, frequently asked questions, and best practices to the sales team.
  • Travel significantly across the region (40%+), primarily in Southeast Asia and South Asia, with support coverage for Greater China, Japan-Korea, and Australia and New Zealand, plus occasional international travel to industry events.

Desired Qualifications

  • Formal qualification or certification in distilling or spirits production from a recognized institution.
  • Hands-on experience with multiple spirit types.
  • Knowledge of fermentation science and yeast applications in spirits production.
  • Previous experience in technical support or a customer-facing technical role.
  • Familiarity with spirits industry regulations and quality standards.

About the Company

Lesaffre

Fermentation specialist advancing food and health

Lesaffre is a global fermentation company with a long history and a turnover of €3.2 billion. It employs about 11,700 people from 100 nationalities and operates on all continents. The company develops and produces fermentation-derived ingredients and solutions for food, health, naturalness, and environmental sustainability, working with customers, partners, and researchers to harness the power of microorganisms. Its products come from fermentation processes that use microorganisms to transform raw materials into ingredients and additives for scale, safety, flavor, nutrition, and sustainability. Compared with competitors, Lesaffre combines global reach, large-scale production, and a deep, century-long expertise in fermentation, along with a strong network across customers, researchers, and regions. The company’s goal is to nourish 9 billion people in a healthy way by 2050 while making the most of the planet’s resources, using fermentation as a key solution to food and health challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Marcq-en-Barœul, France
Founded
1853

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