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zooplus

Online pet food and supplies retailer

Senior Brand Manager

Brand & Creative MarketingConfirmed live in the last 24 hours
Full-timeMunich, Germany€61.8k - €84.9k /yr

About the Job

Requirements

  • Five to seven years of experience in brand management, category management, or commercial marketing.
  • Experience working cross-functionally, using influence rather than authority to achieve results.
  • Strong analytical capability, including interpreting performance data, identifying root causes, and drawing actionable conclusions.
  • Commercial acumen, including connecting brand and category decisions to profit-and-loss outcomes and articulating business cases.
  • Confidence using data tools and performance dashboards.
  • Ability to adapt communication for audiences ranging from operational colleagues to senior commercial leaders.
  • Ability to make recommendations and defend a point of view with data, including in uncertain or skeptical situations.
  • Ability to translate complex information into clear, concise written and spoken outputs.
  • Fluent English.

Responsibilities

  • Own the commercial performance and strategic direction of the Natural Paradise brand and cat trees category.
  • Conduct regular brand and category performance reviews, diagnose results, identify risks and opportunities, and recommend actions.
  • Define the growth agenda for the brand and category, balancing short-term commercial priorities with long-term positioning.
  • Steer portfolio decisions, including assortment optimisation, new product development prioritisation, and delisting recommendations with Procurement.
  • Monitor market trends, competitor activity, and consumer behaviour to inform brand and category planning.
  • Serve as the primary interface for the brand and category across Sales, Marketing, Pricing, and Procurement, building alignment without direct authority over those functions.
  • Present data-backed business cases for brand needs, including visibility, promotional support, and pricing architecture.
  • Coordinate cross-functional execution so that agreed strategies translate into market actions.
  • Build working relationships with Shop teams in key markets to understand local dynamics and secure commercial support.
  • Analyze performance to identify drivers and recommend next steps beyond reporting what happened.
  • Translate sales, traffic, conversion, pricing, and customer-behaviour data into a coherent commercial picture.
  • Develop and maintain a tracking framework for the brand and category to enable proactive management.
  • Identify systemic barriers to performance and escalate them clearly with evidence and proposed solutions.
  • Communicate proactively with the manager and relevant stakeholders, flagging risks and sharing progress against agreed plans.

Desired Qualifications

  • Experience in e-commerce, retail, or fast-moving consumer goods is an advantage.
  • Familiarity with e-commerce or digital-first environments, including conversion funnels, traffic dynamics, and online merchandising, is an advantage.
  • Experience in the pet category is a plus but is not required.
  • Experience with retail or e-commerce analytics platforms is an advantage.
  • German language ability is an advantage.

About the Company

zooplus

Online pet food and supplies retailer

Zooplus SE is an online retailer in Europe that sells pet food and supplies through a direct-to-consumer e-commerce platform. It offers about 15,000 products for various pets, including private-label brands such as Wolf of Wilderness, Smilla, and Purizon. The company uses a third-party logistics model, meaning it does not keep inventory in-house but coordinates the flow of products from suppliers to customers via fulfillment centers and delivery services. Customers place orders on Zooplus’ website and receive items through partner logistics, with a recent addition of a subscription service in Germany and Austria for automatic recurring deliveries. Zooplus operates across 30 European countries, positioning itself as a major player in online pet supplies. Its goal is to be a leading European pet-e-commerce platform by offering a wide catalog, strong supplier relationships, and scalable logistics, while expanding services like subscriptions to improve recurring sales.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Munich, Germany
Founded
1999

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