International Site Merchandising Lead

Description

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

What You’ll Do:

The International Site Merchandising Lead keeps the company’s international websites accurate, current, and on-brand, so shoppers in every market get a consistent, trustworthy experience. This role will play an integral part in the maintenance of the international campaign roadmap, coordinating with international omni-channel teams, localization partners, and creative and technical groups to grow the international DTC business and get more out of every campaign and product launch abroad.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Manages the day-to-day operations and maintenance of international websites, keeping content accurate, current, and aligned with brand standards
• Executes website updates, including product content, promotional messaging, campaign pages, and other site changes
• Maintains an organized calendar of updates, priorities, and deadlines, proactively flagging roadblocks and opportunities for improvement
• Coordinates with international omni-channel teams, localization partners, and creative and technical groups ensuring content is appropriate for each market
• Conducts regular content and localization audits to identify outdated information, translation inconsistencies, and gaps across international sites
• Performs quality assurance checks before and after site updates to verify content, links, formatting, and functionality
• Builds familiarity with website analytics, monitors performance trends, and flags meaningful changes or potential issues to the appropriate channels
• Recommends site improvements based on analytics, audit findings, and feedback from regional partners
• Assists in the maintenance of the international campaign roadmap in partnership with the manager, aligning local execution with broader marketing priorities and market needs
• Performs additional responsibilities when required 

Requirements

What You’ll Bring:

• BA in Marketing, Communications, Business, or a related field, or equivalent experience
• 2+ years of experience in site merchandising, ecommerce content management, or digital marketing
• Experience supporting international websites, localization, or multilingual content.
• Experience updating content in a CMS or ecommerce platform (Magento, Shopify, or similar)
• Experience performing QA checks on web content, such as links, formatting, and pricing accuracy
• Must possess strong analytical, problem-solving, project management and investigative skills
• Ability to establish and maintain cooperative working relationships with team members and colleagues
• Self-starter who is eager to learn and grow within the organization
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast paced environment with numerous interactions and interruptions. 
• A high degree of initiative, self-motivation and ability to motivate others
• Detailed-oriented with a passion for consumer goods
• Familiar with Microsoft Office (Word, Powerpoint & Excel)
• Comfortable with animals (cats and dogs in the office)

Not Required but Nice to Have!

• Proficiency in one or more languages beyond English.
• Proficient copy writing ability for support on blog and other areas of the sites

Benefits & Purrks: 

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

While Whisker is an AI-forward organization, we will not ask you to interview with an AI agent. We lead with a human first approach for hiring. We ask that you refrain from using an AI tools during any interview.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.