Zensar

Global IT services for digital transformation

Network Voice Gateway Engineer

Network Engineering & AdministrationUpdated on Nov 12

Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Experience configuring, administering, and troubleshooting enterprise voice gateways.
Experience configuring SIP trunks, call routing, dial plans, and troubleshooting VoIP connectivity.
Knowledge of carrier circuits, PSTN connectivity, H.323/SIP integration, and call-flow troubleshooting.
Knowledge of DSP resources, codec configuration, gateway redundancy, and high-availability support.
Ability to monitor call quality, voice gateway logs, and signaling and media flow.
Ability to document RCA, CMDB records, diagrams, and inventory sheets.

Responsibilities

Configure, administer, and troubleshoot enterprise voice gateways.
Configure SIP trunks, call routing, and dial plans, and troubleshoot VoIP connectivity.
Support carrier circuits and PSTN connectivity, H.323/SIP integration, and call-flow troubleshooting.
Configure DSP resources and codecs and support gateway redundancy and high availability.
Monitor call quality, voice gateway logs, and signaling and media flow; resolve incidents and implement changes.
Maintain RCA documentation, CMDB records, diagrams, and inventory sheets.

Network Voice Gate way engineer Role JD

Voice Engineer

Voice Gateway: Configuration, administration and troubleshooting of enterprise voice gateways
SIP/VoIP: SIP trunk configuration, call routing, dial plans and VoIP connectivity troubleshooting
Voice Connectivity: Carrier circuits, PSTN connectivity, H.323/SIP integration and call-flow troubleshooting
Voice Infrastructure: DSP resources, codec configuration, gateway redundancy and high-availability support
Monitoring & Troubleshooting: Call quality, voice gateway logs, signalling/media flow, incident resolution and change implementation
Documentation: RCA, CMDB, Diagrams, Inventory sheets

Network Voice Gate way engineer Role JD

Voice Engineer

Voice Gateway: Configuration, administration and troubleshooting of enterprise voice gateways
SIP/VoIP: SIP trunk configuration, call routing, dial plans and VoIP connectivity troubleshooting
Voice Connectivity: Carrier circuits, PSTN connectivity, H.323/SIP integration and call-flow troubleshooting
Voice Infrastructure: DSP resources, codec configuration, gateway redundancy and high-availability support
Monitoring & Troubleshooting: Call quality, voice gateway logs, signalling/media flow, incident resolution and change implementation
Documentation: RCA, CMDB, Diagrams, Inventory sheets

Network Voice Gate way engineer Role JD

Voice Engineer

Voice Gateway: Configuration, administration and troubleshooting of enterprise voice gateways
SIP/VoIP: SIP trunk configuration, call routing, dial plans and VoIP connectivity troubleshooting
Voice Connectivity: Carrier circuits, PSTN connectivity, H.323/SIP integration and call-flow troubleshooting
Voice Infrastructure: DSP resources, codec configuration, gateway redundancy and high-availability support
Monitoring & Troubleshooting: Call quality, voice gateway logs, signalling/media flow, incident resolution and change implementation
Documentation: RCA, CMDB, Diagrams, Inventory sheets

About the Company

Zensar

Global IT services for digital transformation

Digital solutions and IT services company that partners with global organizations to drive digital transformation. Its offerings include intelligent automation, analytics, hyperconverged infrastructure, and digital application development and maintenance, delivered through long-term contracts, project-based engagements, and managed services. Indigo Slate handles virtual event creation. Zensar’s Living AI integrates artificial intelligence into business processes to boost outcomes. Unlike many competitors, it emphasizes reducing capital expenditure (Capex) and operating expenditure (Opex), simplifying vendor management, and improving efficiency through automation. The overall goal is to help clients adapt to the digital landscape, optimize technology infrastructure, and achieve higher operational efficiency.

Company size: 10,001+
Company stage: IPO
Headquarters: Pune, India
Founded: 1991

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