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solidcore

Provides 50-minute core-focused resistance training

Front Desk & Sales

Sales & Account ManagementConfirmed live in the last 24 hours
Part-timeHouston, TX, USAIn-person

About the Job

Requirements

  • High school education.
  • Ability to lift up to 30 pounds and walk through all areas of the studio.
  • Ability to work a flexible schedule that meets business needs, including mornings, evenings, holidays, weekends, and closing hours.
  • Excellent interpersonal and communication skills.
  • Customer service skills.
  • Organizational skills and attention to detail.
  • Ability to initiate tasks and perform duties without direction.
  • Ability to stand for long durations.
  • Passion for fitness and wellness.

Responsibilities

  • Generate sales, promote the studio, and deliver a positive client experience with professionalism and patience.
  • Bring the CORE client experience to life by welcoming clients warmly and using their names, fostering community connections, recognizing class efforts and milestones, educating clients about offers, and thanking them for visiting.
  • Interact with clients; obtain, assess, and address information about their needs, expectations, and satisfaction; and respond promptly and effectively to requests and concerns.
  • Maintain product knowledge for studio retail operations, including class packages, beverages, towels, and promotions.
  • Perform client-facing system tasks, including setting up new accounts, scheduling, cancelling or rebooking classes, processing package purchases, and addressing other account needs.
  • Stay aware of studio issues, events, and schedule changes and communicate them to clients and team members as needed.
  • Assist the Head Coach, Community Manager, and Coaches with daily operations, studio cleanliness, and other tasks or projects as needed.
  • Notify the Head Coach, Community Manager, or studio management team about employee or client complaints and grievances, and assist with appropriate responses.
  • Address maintenance or equipment issues visible to clients promptly.
  • Follow up with client lists in Axle to meet monthly sales quotas.
  • Respond to client emails.
  • Alert coaches about client milestones and set up the celebration board.

Desired Qualifications

  • Some college education.
  • One year of sales experience.
  • MBO experience.

About the Company

solidcore

Provides 50-minute core-focused resistance training

Solidcore provides high-intensity, low-impact resistance training through 50-minute classes centered on slow, purposeful movements that strengthen the core. The workouts combine controlled tempo with resistance and are offered in both in-person studios and online platforms, with options to book single classes or memberships. It differentiates itself by focusing on deliberate core engagement in a scalable model that includes memberships, corporate packages, referrals, and branded merchandise across multiple channels. Its goal is to deliver an effective, efficient core-strengthening workout while maintaining safety and building diversified revenue across individual, studio, and corporate customers.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$325M
Headquarters
Washington DC, District of Columbia
Founded
2013

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