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Hadrian

Manufactures precision parts in automated factories

Internal Communications & Knowledge Systems Partner

Content Design & StrategyConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • At least 5 years of experience in internal communications, knowledge management, content strategy or operations, technical writing, or product documentation; experience at a fast-growing technology company is preferred.
  • End-to-end ownership of a knowledge base, intranet, help center, or documentation set, including its structure, standards, governance, and upkeep, and building processes that people follow.
  • A product mindset, including thinking in terms of users, problems, prioritization, and iteration, and using meaningful metrics to set priorities.
  • Hands-on, everyday use of AI tools and a track record of introducing new tools into a company and driving adoption across teams or locations.
  • Strong, clear writing across formats, including leadership announcements, how-to pages, and short Slack updates; experience with tools such as Confluence, Notion, Guru, Glean, or Slack.

Responsibilities

  • Own the internal knowledge base as a product by understanding user needs, maintaining a roadmap and backlog, and organizing content around how people search for it rather than around the organization chart.
  • Set standards for internal content, including style guides, templates, page types, metadata, and ownership conventions.
  • Manage the full content lifecycle from intake to retirement, and establish a freshness model with clear owners, review dates, and triggers for when policy, process, system, or organizational changes make content outdated.
  • Coordinate content updates with launches, policy updates, reorganizations, and tool rollouts so documentation is released alongside the changes.
  • Audit and consolidate existing content by removing duplicates, retiring obsolete content, and establishing a single source of truth for important information.
  • Use current AI tools for writing, knowledge management, search, and automation to scale communications, identify stale or conflicting content, and build workflows and agents that reduce manual upkeep.
  • Structure content for effective use by AI assistants and search tools; partner with the Enterprise Engineering/Builder Tools team and system owners on rollouts, and drive adoption of new tools.
  • Lead change communications and enablement for new tools and ways of working; build a network of content owners and champions across teams and enable subject matter experts to keep their content current.
  • Partner with leaders on company-wide announcements, change communications, and key narratives.
  • Simplify the channel strategy so information reaches the appropriate channel and remains consistent with external messaging.
  • Measure search success, content freshness, time to find answers, repeat questions to People and IT, and adoption, and use those measures to determine what to improve.

Desired Qualifications

  • Experience on a documentation, customer support enablement, or product content team, or experience structuring content for AI search and assistants.
  • Experience in a hardware, manufacturing, or otherwise operationally complex environment.
  • Experience building personal workflows, automations, or agents.

About the Company

Hadrian

Manufactures precision parts in automated factories

Hadrian manufactures precision components for aerospace and defense companies through automated factories. Customers buy parts from prototype through production, reserve dedicated manufacturing and inspection cells, or engage Hadrian to design and operate factories for their products. Its Opus platform interprets technical designs and coordinates manufacturing and inspection, combining software with factory equipment and trained operators. Production services run in Hadrian facilities or within customer facilities, depending on the engagement. Its Atlas service manages procurement from vetted suppliers, extending the offering to parts sourced outside its factories.

Company size
201-500
Company stage
Series D
Total funding
$2.3B
Headquarters
Torrance, CA
Founded
2020

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