A

Assurant

Insurance and service contracts for devices

Manufacturing Operations Supervisor

Manufacturing & Production OperationsConfirmed live in the last 24 hours
Full-timeLewisville, TX, USA$56.2k - $94.1k

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least three years of experience in a leadership role within a fast-paced, high-volume manufacturing or repair environment is required.
  • Strong knowledge and abilities in Microsoft Office, including Word, Excel, and PowerPoint, are required.
  • Prior experience in a warehouse, shipping, receiving, or related environment is required.
  • Ability to identify potential process and workflow improvements is required.
  • Demonstrated experience with direct supervision and coaching of others is required.
  • Strong verbal and written communication skills are required.
  • Ability to interface successfully with all levels of company personnel and with external personnel is required.
  • Ability to establish and maintain effective business relationships with suppliers and vendors is required.
  • Strong interpersonal skills for problem solving, brainstorming, strategy development, and conflict resolution are required.
  • Ability to multitask in a fast-paced, dynamic assembly and logistics environment is required.
  • Ability to work across multiple shifts may be required.
  • The position requires regular desk sitting and operation of standard office equipment such as a computer and phone.
  • The position occasionally requires standing and walking, lifting, carrying, or moving up to 20 pounds, and bending, squatting, kneeling, reaching, and twisting; it may involve exposure to temperature changes, moving machinery, and office machinery.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Ensure adherence to company policies and process standards, maintain employee morale, and oversee training of new and existing staff.
  • Work with management to establish department and company goals, using experience, judgment, and innovation to achieve them.
  • Drive process improvements and coordinate new product introductions.
  • Act as a liaison between teams, shifts, supervisors, and departments, and partner with vendor, customer, and client representatives.
  • Accomplish supervisory and human resource objectives, including hiring, conducting performance reviews, mentoring and coaching, and taking disciplinary actions.
  • Manage the team training matrix to ensure it is accurate and compliant for each individual's assigned area.
  • Review Tableau reports to ensure the team and department are attaining desired performance metrics.
  • Drive engagement across the area of responsibility, foster an engaged culture with the team, and work with the manager to review the Peakon score and create action plans in the tool.
  • Meet production operational standards by implementing production, productivity, and quality standards.
  • Work with site leadership to resolve problems and identify process improvements.
  • Meet production financial standards by controlling and minimizing production expenses.
  • Monitor production performance and ensure daily shift production reports are completed on time.
  • Maintain a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
  • Conduct one-on-one meetings with associates at least monthly to review performance and provide feedback and coaching.
  • Perform other duties as assigned.

Desired Qualifications

  • Understanding of Lean and Six Sigma methodologies.
  • An associate degree and at least three years of experience supervising 15 or more hourly associates in a fast-paced manufacturing environment.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

Recently Posted Jobs

Explore more opportunities at Assurant

See more jobs