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Xylem

Global water technology provider and services

National Sales Manager & Global Business Development Manager

Field Sales +1Confirmed live in the last 24 hours
Full-timePewaukee, WI, USANo salary listed

About the Job

Requirements

  • Bachelor's degree, preferably in Engineering, with an MBA preferred or equivalent experience.
  • At least 10 years of experience in municipal or industrial water and/or wastewater and sales management.
  • At least 2 years of experience managing direct reports.
  • Proficiency in Microsoft Office.
  • Proficiency in databases, including Customer Relationship Management databases.
  • Green Belt certification is preferred.
  • A proven track record of change management, building and sustaining effective teams, inspiring commitment to organizational vision, mission and objectives, and delivering results.
  • Demonstrated selling, organizational, management, communication, leadership, technical and analytical skills, including the ability to resolve difficult technical, personnel and business issues.
  • Strong oral and written communication skills, including presentation and interpersonal skills.
  • Strong customer focus.
  • Strong technical knowledge of water and wastewater processes, including clarification and filtration.
  • A proven track record of consultant, contractor and developer technical sales and support, as well as distributor and sales force development experience.
  • Ability to execute plans, engage various stakeholders, and manage a diverse team located in different geographic locations and in a matrix environment.
  • Ability to engage in strategic plan development and deliver results, reports and business plans within assigned deadlines.
  • Ability to meet the physical demands of the role, including occasionally lifting or transporting up to 25 pounds and walking or standing at least six hours per day.

Responsibilities

  • Manage and direct all customer-facing activities for Xylem's A-C Custom Pump business in the United States, including direct and indirect sales channels, an effective representative organization, and relationships with strategic partners.
  • Execute strategic and operating plans for sales growth and increased profitability for filtration and clarification products.
  • In collaboration with the General Manager, execute the annual operating plan, including budget preparation, sales forecasting, leading-indicator forecasting and funnel management, and achievement of sales, margin, growth, price and growth-performance targets.
  • Develop, maintain and direct an effective sales strategy that ensures strong customer service and responsiveness.
  • Manage third-party representative channels by developing territory business plans and growth strategies and targets, evaluating channel performance annually, and developing improvement plans for lagging performers.
  • Establish and assign sales objectives to Regional Sales Managers, evaluate their performance against objectives, and take necessary steps to bring results in line with objectives.
  • Establish and execute sales and service programs in collaboration with marketing, including sales meetings, representative council meetings and training.
  • Lead and actively participate in developing and implementing strategies and sales tools to accelerate A-C Custom Pump growth across municipal water and wastewater, storm and flood, industrial, power, desalination and other markets.
  • Work with Product Management and Applications to ensure products and value propositions meet market needs and position Xylem strategically.
  • Negotiate deals, including contract language with Xylem Legal, and ensure commercial excellence and adequate contract protections.
  • Maintain the Customer Relationship Management database for opportunity tracking and ensure accurate information supports prospect management, forecasting, funnel management and Sales and Operations Planning.
  • Organize and provide training, seminars and workshops for representatives, customers and consultants to promote products, applications and growth initiatives.
  • Foster teamwork within the Sales Department, Sales Company and Business Unit to support information sharing, collaboration and growth.
  • Collaborate with marketing to maintain awareness of market drivers and direct and indirect competition.
  • Represent Xylem Water Solutions at local and national conferences and trade shows as needed.
  • Develop and implement succession planning and talent development with Human Resources and the General Manager using the VLBD and VBCE toolbox.
  • Spend 15% of the role's time on global business development, focusing primarily on Europe, the Middle East, Africa and Southeast Asia, and exploring North Asia, Latin America and Australia/New Zealand.
  • Qualify and build a pipeline of new-unit Custom Pump opportunities in global regions, leveraging two global manufacturing sites and support from local Xylem sales teams and representatives.
  • Help convert high-potential opportunities into orders in collaboration with regional sales teams.
  • Assess go-to-market options and qualify or appoint representatives in global regions when required.
  • Drive business-development engagement with end customers, consultants and government stakeholders alongside regional sales teams, including specification inclusion, budgetary quotes and deal structuring.
  • Support Custom Pump branding in key markets through trade shows, newsletters and similar activities.
  • Train regional sales teams on the Custom Pump business, references and technical-commercial expertise so they can qualify deals and participate in business development.
  • Identify local partners to meet qualification requirements, such as localization requirements.
  • Support efforts to identify and build supply chains for local projects.
  • Qualify and build aftermarket opportunities by leveraging global sites and local partners.
  • Travel overnight to customers or other Xylem locations as needed; travel is 75% or more.
  • Work in office and shop/job-site environments, including daily exposure to the warehouse or shop and exposure to field elements at treatment plants or contractor sites.
  • Perform regular standing, reaching, bending, squatting, pushing, pulling and movement around the facility.

Desired Qualifications

  • An MBA is preferred, or equivalent experience is accepted in place of the degree requirement.
  • Green Belt certification is preferred.

About the Company

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Xylem

Global water technology provider and services

Xylem is a global water-technology provider serving municipal, industrial, commercial, and residential customers with products, systems, and services for the full water cycle. Its offerings include pumps, valves, heat exchangers, controls, and dispensing equipment, plus smart meters, network devices, and data analytics. The company combines equipment sales with recurring revenue from maintenance, repairs, digital solutions, and consulting. It differentiates itself through a broad, integrated portfolio across water infrastructure, applied water, measurement and control, and services, a global presence in more than 150 countries, and strategic acquisitions (such as Sensus in 2016 and Evoqua in 2023) that expand its metering, data analytics, and treatment capabilities. Xylem’s goal is to help customers collect, move, treat, and return water efficiently and sustainably, enabling better water management and resource stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
Washington DC, District of Columbia
Founded
2011

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