Lead Platform Engineer - Subject Matter Expert, JFrog Artifactory

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Platform Engineer (SME Jfrog Artifactory)DevOps & SRE Lead – JFrog Artifactory SME (12+ Years)
Mastercard
Overview
MSBX (Mastercard Secure Build Experience) is transforming how more than 11,000 software engineers build, test, and deliver software across Mastercard. Our mission is to provide a secure, resilient, and frictionless software delivery ecosystem, enabling engineers to focus on customer value rather than infrastructure complexity.

DevFlow is a cornerstone of this mission, modernizing Mastercard’s CI/CD ecosystem through secure, scalable, and cloud-ready engineering platforms. Artifactory is a critical part of this ecosystem, providing enterprise artifact management across on-premises, Azure, and AWS environments. DevFlow is built for enterprise scale, reliability, security, and developer trust.
This role sits at the intersection of DevOps and SRE, providing technical ownership and operational excellence for the enterprise Artifactory platform across on-premises and cloud environments, including AWS and Azure.

The Role
As a Lead, you will provide technical leadership and end-to-end ownership of the JFrog Artifactory platform across on-premises, AWS, and Azure environments, covering platform architecture, engineering, reliability, security, automation, upgrades, and lifecycle management.
You will act as a hands-on Artifactory platform leader, designing, engineering, and operating enterprise Artifactory services across on-premises and cloud environments. You will drive platform standards, automation, operational resilience, and developer experience while ensuring Artifactory remains secure, scalable, highly available, and easy to consume.

Key Responsibilities
Platform & CI/CD Leadership
• Lead the design, delivery, and evolution of enterprise JFrog Artifactory capabilities across on-premises, AWS, and Azure environments, with secondary responsibilities across SonarQube, Bitbucket, and broader CI/CD capabilities.
• Drive consistent adoption of artifact lifecycle, repository management, artifact promotion, and secure build practices across engineering teams.
• Treat Artifactory as a product, prioritizing developer experience, platform stability, security, scalability, and long-term sustainability.

DevOps & Automation
• Design and maintain Artifactory automation, integrations, shared pipeline components, templates, and automation frameworks that reduce manual effort and improve consistency.
• Enable scalable and repeatable CI/CD execution using Artifactory across on-premises and cloud environments, including containerized and ephemeral build environments.

SRE & Operational Ownership
• Own the operational health of the Artifactory platform across on-premises, AWS, and Azure environments, including:
○ Reliability, availability, and performance
○ Monitoring, alerting, and observability
○ Capacity, storage, and platform health
○ Backup, recovery, and disaster recovery readiness
• Partner on incident response, root cause analysis, and blameless postmortems, ensuring learnings are incorporated into platform improvements and automation.
• Drive platform upgrades, patching, lifecycle management, and operational automation to maintain security, reliability, and supportability.
• Improve monitoring and feedback loops so platform issues are identified early and resolved with minimal impact to engineering teams.
• Provide secondary operational support and engineering contribution across SonarQube, Bitbucket, and related CI/CD capabilities.
Technical Leadership & Collaboration
• Lead pragmatic design and trade-off discussions across on-premises, AWS, and Azure environments, balancing speed, reliability, security, scalability, and cost.
• Provide hands-on technical leadership for Artifactory architecture, integrations, automation, upgrades, and platform engineering, while contributing to SonarQube, Bitbucket, and broader CI/CD initiatives as needed.
• Contribute reusable patterns, automation, and engineering practices through platform communities and engineering guilds.
• Strong production ownership mindset, with hands-on experience operating Artifactory and Linux/Unix-based platforms.
• Experience improving platform reliability through monitoring, alerting, observability, resilience, capacity management, and automation.
• Experience establishing monitoring and observability for Artifactory across on-premises, AWS, and Azure environments.
• Strong focus on availability, performance, storage health, backup/recovery, and disaster recovery readiness.
• Experience supporting production incidents, root cause analysis, problem management, and continuous operational improvement.
Collaboration & Leadership
• Demonstrated ability to drive adoption of platform standards across diverse engineering teams.
• Strong mentoring skills, supporting the growth of junior and mid-level engineers.
• Clear and effective communicator, able to work closely with Product, Security, Infrastructure, Cloud, and Platform teams.
• Experience working in Agile delivery models, including planning, demos, and retrospectives.

All About You
Experience & Background
• 12+ years of professional engineering experience, with significant hands-on ownership of JFrog Artifactory and enterprise DevOps/platform engineering environments.
• Proven experience designing, building, operating, and upgrading enterprise Artifactory platforms across on-premises, AWS, and Azure environments.
• Strong understanding of Artifactory architecture, repository management, storage, high availability, security, integrations, upgrades, and disaster recovery.
• Strong fundamentals in DevOps and SRE practices, with experience operating business-critical platforms at enterprise scale.
• Experience with SonarQube, Bitbucket, and broader CI/CD platforms is preferred as a secondary capability.
CI/CD & Tooling Expertise
• Strong hands-on experience with JFrog Artifactory in large enterprise environments, with working knowledge of SonarQube and Bitbucket.
• Deep understanding of:
○ Artifact lifecycle management, repository management, and promotion models
○ Artifactory permissions, access controls, and security
○ Build governance and software supply-chain security
○ Artifactory integration with CI/CD pipelines and build tools
• Experience operating and integrating Artifactory across on-premises, AWS, and Azure environments.
• Experience with Docker and Kubernetes, including artifact and container-image management.
• Experience with one or more modern programming or scripting languages such as Java, Groovy, or Python for platform automation and integration.

Cloud & Modern Engineering Practices
• Hands-on experience working across AWS, Azure, and on-premises/hybrid environments, including access controls, identity, networking, storage, and automation relevant to Artifactory.
• Familiarity with Docker and Kubernetes and containerized or ephemeral execution models for CI/CD workloads.
• Experience supporting highly available and resilient enterprise platforms across hybrid infrastructure.
• Passion for simplifying systems, reducing operational overhead, and improving developer experience at enterprise scale.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.