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Siemens

Automation, digitalization, and smart infrastructure provider

Service Operations Team Leader

Operations & LogisticsPosted on Nov 12
Full-timeNo salary listedHybrid

About the Job

Requirements

  • A suitable higher-education degree, such as in technology or business, or equivalent competence acquired through experience.
  • Several years of experience in industrial service business, service contract management, or service delivery.
  • Experience supervising a team or unit, planning resources and capacity, and developing operating practices.
  • Understanding of industrial automation and the service needs of industrial customers.
  • Ability to work directly with customers and collaborate with sales, the delivery organization, and partners.
  • Excellent Finnish and good English skills, both spoken and written.
  • Initiative, customer orientation, and ability to manage multiple concurrent areas of work.

Responsibilities

  • Manage service contracts for industrial customers and coordinate related maintenance, upkeep, and lifecycle services while acting as the customer contact.
  • Support sales in preparing offers and work estimates.
  • Direct service work delivery with the Service Execution organization and partner network, coordinate resources and capacity, and supervise the unit.
  • Develop cybersecurity, vulnerability management, lifecycle management, and new digital service concepts together with customers and sales.
  • Manage localization of the principal's services for the Finnish and Baltic markets.

Desired Qualifications

  • Knowledge of cybersecurity, vulnerability management, and lifecycle management services and solutions.
  • Experience preparing offers and work estimates, and monitoring service contract pricing and profitability.

About the Company

Siemens

Automation, digitalization, and smart infrastructure provider

Siemens is a global engineering and technology company focused on automation, digitalization, smart infrastructure, and mobility. Its products and solutions span industrial automation systems, electrical equipment, energy management, and digital services that help industries run more efficiently. The company’s core technology comes from its history of electrical generation and distribution, including the dynamo-electric principle, and it now sells hardware, software, and services that connect factories, buildings, grids, and transportation networks. Siemens differentiates itself through scale, a broad portfolio across the value chain, and a long track record of large-scale, multi-country projects in infrastructure and industry. Its goal is to enable smarter, more sustainable industrial processes and urban systems by integrating hardware, software, and digital services to improve productivity, energy efficiency, and mobility.

Company size
10,001+
Company stage
IPO
Headquarters
Munich, Germany
Founded
1847

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