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Concentrix

Global BPO offering customer engagement services

Recruiting Specialist

Generalist RecruitingPosted on Nov 9
Full-timeMarrakesh, MoroccoIn-person

About the Job

Requirements

  • Ideally, the candidate has higher education in Human Resources.
  • The candidate must be proficient in spoken and written German and French.
  • The candidate must have 3–4 years of successful experience in a similar position, ideally in call centers.
  • The candidate must know mass-recruiting techniques.
  • The candidate must be able to provide a positive candidate experience.
  • The candidate must have active-listening skills.
  • The candidate must have interpersonal skills and a team-oriented approach.
  • The candidate must be results-oriented.
  • The candidate must have analytical and synthesis skills.
  • The candidate must be able to work in a multi-client organization.
  • Availability, flexibility, and commitment are important for performing the role successfully.

Responsibilities

  • Welcome candidates and inform them about the recruitment process, role, company, and benefits.
  • Conduct telephone screening interviews and assess candidates against role requirements.
  • Conduct in-person interviews and oversee assessment tests.
  • Write interview records.
  • Update application statuses in the information system.
  • Assign candidates based on their profiles and the requirements of the requesting department.
  • Represent the company at job fairs and promote the customer-advisor profession.
  • Build a candidate pool to respond quickly to recruitment needs.
  • Regularly follow up on candidate integration and initiate replacements as needed in coordination with the recruiter.
  • Work closely with production teams and the sourcing department.

Desired Qualifications

  • Experience recruiting telephone-sales profiles is an advantage.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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