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Account Manager
Confirmed live in the last 24 hours
New York, NY, USA
Experience Level
Desired Skills
  • 1 - 3 years of proven account management or other relevant experience
  • A passion for growing and maintaining existing client accounts
  • Ability to adhere to deadlines, delivering on time while prioritizing among competing tasks
  • Proven ability to manage multiple projects with a keen attention to detail
  • Exceptional verbal and written communications skills
  • Excellent listening, negotiation, and presentation skills
  • Natural relationship builder with integrity, reliability, and maturity
  • Self-motivated and able to thrive in a results-driven environment
  • Proficient with Microsoft Office Suite, and CRM software (Sugar CRM preferred)
  • Bachelor's Degree in Finance, Economics, or similar major
  • Act as the face of the business and initial contact for clients' questions or issues
  • Work with Senior Account Managers to enhance revenue retention and build relationships with clients - proactively identifying and taking measures to mitigate risk to ensure clients are satisfied and prepared to renew their contracts
  • Intimately understand your clients' contracts and track renewals (including mid-term adjustments) to ensure clients are seeing a return on their investment
  • Become a deeply engaged, strategic partner to ensure accounts are being retained
  • Forecast and track key account metrics
  • Keep current clients satisfied and deliver exceptional client service daily
  • Help identify opportunities to grow and upsell current accounts
  • Engage in facetime with clients
  • Monitor and analyze clients' usage of our product
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Liaise between the client and internal teams
Desired Qualifications
  • Knowledge of financial markets is a must! Knowledge of Options is a plus

11-50 employees

Company Overview
OptionMetrics is the financial industry's premier provider of quality historical option price data, tools, and analytics.
  • PTO: Vacation, Personal, Sick days, Holidays
  • Pre-tax commuter benefits
  • 401(k)
  • Full medical and dental insurance coverage