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METRO/MAKRO

Wholesale food for HoReCa and traders

Head of Quality Assurance - Food Wholesale Distribution

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeDüsseldorf, GermanyNo salary listed

About the Job

Requirements

  • At least 5 years of experience in quality assurance operations, with a strong background in managing quality assurance processes and developing and implementing quality management systems.
  • Excellent technical knowledge of food quality and safety, including Hazard Analysis and Critical Control Points (HACCP) and Prerequisite Programs (PRP) principles.
  • Excellent knowledge and experience with international food safety and quality standards.
  • Experience conducting external or internal audits.
  • Strong ability to communicate and collaborate effectively with stakeholders and senior management.
  • Excellent interpersonal communication, problem-solving, presentation, and report-writing skills.
  • Excellent project management skills.
  • Strong ownership and accountability, with the ability to independently drive multiple topics from planning through implementation and follow-up in a changing environment.
  • Solution-oriented mindset, with the ability to develop clear recommendations and make sound decisions.
  • Ability to work independently while maintaining appropriate stakeholder alignment and management visibility, together with a strong ability to work cross-functionally.
  • Self-motivated, determined, and confident in representing one's professional position and area of responsibility.
  • Fluent English, both written and spoken.

Responsibilities

  • Support the integration of the latest acquisitions and new entities into the METRO Quality Management System.
  • Support the implementation of METRO Quality Assurance Standards and Policies in Food Service Distribution companies and local quality assurance projects.
  • Provide METRO entities and Food Service Distribution companies with training, guidelines, and technical knowledge on quality and food safety topics across METRO's multichannel operations.
  • Manage a cluster of Food Service Distribution companies and countries as a functional leader by setting up the appropriate local quality assurance organization, reviewing and aligning quality assurance objectives, following up on implementation of key quality assurance projects, and managing crises.
  • Maintain, update, and continually improve Quality Management System standards and guidelines related to Food Safety Distribution and other quality assurance operations within the multichannel business.
  • Conduct assessments and audits across different METRO entities.
  • Travel regularly for international business, including multi-country trips within Asia.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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