Visual Merchandising Manager

Job Description

What You’ll Do

As a Visual Merchandising Manager, you will be responsible for the visual proposition across the store and lead and develop a high performing visual merchandising team. Collaborating with the Store Management team, you will deliver impactful visual displays that exceed customer expectations and maximizes sales. The Visual Merchandising Manager is the creative ambassador for visual merchandising, in-store. A true leader, you will coach and consult with colleagues to deliver an inspiring visual proposition that is aligned to Primark’s Visual Merchandising standards.

Visual Merchandising Managers have the power to impact the business daily, by understanding the Primark customer needs, shopping habits, fashion preferences, and reflecting the latest trend through excellent product presentations, window and mannequin styling.

Creativity is yours as you manage and oversee the launch of new visual merchandising campaigns, providing direction and inspiration to the visual merchandising team to deliver effective campaigns. As the in-store champion for visual merchandising, you share and coach on best practices and principles that create visual displays to influence the customer journey.

As the leader, you will hire, train, coach and motivate a team of Visual Merchandisers. You will ensure your team is adhering to operating standards, maintain cost related to stock, and following Primark guidelines on POS and pricing for displays. This is crucial to ensuring visual merchandising is contributing to an exceptional shopping experience for every customer, a positive work environment for every colleague, and maximizing sales.

Qualifications

What You’ll Get

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

Additional Information

What You’ll Bring

To be successful in this role, you will have at least 4 years prior experience in a Visual Merchandising Manager role, managing a team with a high-volume retailer. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. 
•    You will have strong communication skills and the ability to relate to customer’s needs. 
•    Act as a role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent customer service and high impact visual displays.
•    Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
•    Excellent creative skills that deliver an inspiring visual proposition while maximizing sales
•    Exceptional people and communication skills with an ability to build and maintain relationships with colleagues and management
•    Skilled in providing consultation and advice with an ability to influence colleagues at all levels 
•    Strategically minded and organized, good problem-solving skills with an ability to plan and prioritize work schedules within agreed timescales 
•    Robust knowledge of fashion trends and commercial awareness
•    Strong service focus with experience of delivering excellent customer experience while maintaining high retail standards 
•    Position holder must be able to communicate effectively and efficiently, orally and in writing, in English to the extent necessary to perform the essential functions of the position, including providing instruction, coaching, corrective action, safety instructions, emergency communications, customer service, and daily team leadership. This includes communicating with managers, supervisors, hourly colleagues, and customers, and monitoring the performance of employees whose job duties require English-language customer communications.

Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today as a Visual Merchandising Manager. Enjoy career growth, our way.

The pay range for this role is: $66,560-$90,480This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.

To perform the essential functions of this position, colleagues must be able to satisfy the following physical requirements, with or without reasonable accommodation. 

This position requires the ability to constantly stand and walk for extended periods, up to 8 hours per shift, on hard- surface floors. Colleagues must frequently bend, stoop, crouch, and reach at or above shoulder level. The role also requires frequently lifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 25 pounds and occasionally participating in team lifts for items weighing up to 50 pounds. 

Colleagues must constantly perform tasks requiring manual dexterity, including handling and processing merchandise, operating cash registers or other point of sale systems, and using handheld devices. The position requires movement throughout the sales floor and stockroom, occasional use of stairs or ladders where applicable, and occasional work in varying temperatures, including in outdoor areas or storage spaces where applicable.

Depending on their assigned responsibilities, colleagues may receive training on the safe use of equipment such as balers, manual pallet jacks, and electric pallet jacks, and may be required to operate such equipment when properly trained and authorized. In no circumstances are colleagues under 18 permitted to use balers, manual pallet jacks, or electric pallet jacks. 

Primark will provide reasonable accommodations as required by applicable law to enable qualified individuals with disabilities to perform the essential functions of their job. Applicants or colleagues who require an accommodation should contact People & Culture at [email protected] to begin the interactive process.
 
Frequency Definitions: (Constantly: 67%–100% of the time, frequently: 34%–66% of the time, occasionally: 11%–33% of the time, rarely: 1%–10% of the time).
 
Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [email protected] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.