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Astreya

AI-powered managed IT services provider

Project Coordinator 2

Project ManagementPosted on Nov 2
Full-timeOhio, USA$21.27 - $33.58 /hrRemote

About the Job

Requirements

  • An associate's degree (A.A.) or equivalent from a two-year college or technical school and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
  • Build productive internal and external working relationships.
  • Exercise judgment within defined procedures and practices to determine appropriate action.
  • Be willing to occasionally adjust work hours to collaborate with regional colleagues.
  • Have experience working with Microsoft Excel and Google Suite.
  • Have strong verbal and written communication skills.
  • Have previous experience with ticketing systems and/or project management systems.
  • Understand or have previous experience in a technology-driven environment.
  • Be proactive and dependable.
  • Have customer service skills.
  • Be able to work both within a team and independently.
  • Be able to multitask and prioritize workload.
  • Use good judgment, problem-solving, and decision-making skills.
  • Maintain confidentiality and professional decorum.

Responsibilities

  • Plan and coordinate aspects of data center projects from initiation to delivery, coordinating implementation processes including asset management, resource allocation, progress tracking, change control, documentation, training, and on-time delivery within budget constraints.
  • Manage assets and materials across data centers and warehouses.
  • Gather and maintain project requirement lists.
  • Provide weekly project updates, including action-item updates.
  • Schedule and coordinate project reviews and follow up on assigned actions.
  • Communicate project status accurately to the project team.
  • Maintain and monitor project plans, schedules, work hours, and expenditures.
  • Assist with identifying project issues, determining the appropriate team member to provide a solution, and/or escalating issues to the client manager.
  • Organize, attend, and participate in stakeholder meetings.
  • Document and follow up on important meeting actions and decisions.
  • Collaborate with regional teams responsible for project resources and ticket resolution.
  • Assist with daily monitoring of the ticketing system and reassign tickets where required.
  • Produce regular reports as required.
  • Assist with identifying trends or recurring problems and escalate them to management for resolution.
  • Assist with locating and defining process improvement opportunities.
  • Maintain and develop job-related knowledge and skills and stay current with new processes and procedures.
  • Work with SDMs and Project Managers to understand and maintain focus on their analytical needs, assist with identifying critical metrics and key performance indicators, and deliver actionable insights to decision-makers.
  • Perform other duties as required; the listed responsibilities are not a comprehensive inventory.

Desired Qualifications

  • Have familiarity with various project management methodologies.
  • Have relevant certifications, such as PMP.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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