Storefront Insights Specialist

Summary

Imagine what you could do here! The people at Apple do not just create products. They build the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation running through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The App Store connects more than 850 million visitors each week with great apps and games across 175 storefronts. The Storefront Insights team is seeking a motivated, detail-oriented Storefront Insights Specialist to join our team. In this position, you will play a key role in the analytical foundation of our global storefront operations, building the dashboards, maintaining core reporting, and delivering the dependable data solutions that keep our operational and regional teams aligned and informed every day. You are someone who is energized by turning data into clear answers, who takes pride in the quality and reliability of your work, and who is eager to grow their craft in a high-impact environment.

Minimum Qualifications

3 to 5 years of equivalent professional experience in business reporting, data analytics, or digital operations. Hands-on SQL proficiency with experience querying relational databases to extract and manipulate data. Strong experience with data visualization and business insights tools (such as Tableau, Numbers, or Excel) designing clean, accessible reports. Strong organizational skills with the ability to manage multiple deliverables simultaneously while maintaining meticulous attention to detail. Proven ability to build strong working relationships with partner teams, communicating findings clearly to both technical and non-technical colleagues.

Preferred Qualifications

Experience leveraging AI tools (such as generative AI, automation, or AI-assisted workflows) to streamline processes. History of running A/B tests across global platforms. Strong ability to lead through influence, debate, and focusing on what’s best for users. Resourceful, creative, and results-focused while working in a high-energy environment. Excellent data visualization skills. Bachelor's degree in business, finance, operations, information systems, or a related field.

Description

As a Storefront Insights Specialist, you provide the daily reporting foundation that keeps our cross-functional teams informed and aligned. You will build and maintain operational dashboards that track storefront health, discovery metrics, and commercial trends across worldwide markets. You will monitor recurring performance reports, identifying trends and anomalies to help analysts and regional partners investigate root causes quickly. You will partner with Product, Editorial, BD and Growth Enablement teams to translate project needs into structured reporting solutions, tracking campaign milestones and featured placements against agreed goals. You will also fulfill ad-hoc data requests from regional storefront managers, delivering clear and timely information to support their local planning. Your work will connect day-to-day data to real business outcomes, contributing to data dictionaries, metric documentation, and reporting consistency across the team.

Responsibilities

Build, maintain, and govern operational dashboards and reporting infrastructure that deliver reliable visibility into storefront health and performance trends across global markets. Monitor recurring performance data to surface trends, anomalies, and metric shifts, alerting partner teams to unexpected changes. Partner with Product, Editorial, Business Development, and Growth Enablement teams to track the performance of featured campaigns, programming initiatives, and workflow milestones. Deliver accurate ad-hoc data extracts and metric cuts to support regional storefront managers and cross-functional partners. Support ongoing A/B testing efforts by pulling baseline metrics, logging variant performance, and tracking rollout scorecards. Contribute to data quality, consistency, and self-serve enablement by maintaining metric glossaries, documentation standards, and reporting templates.