Mobile Crisis Community Support Specialist

Additional Information About the Role

Types of clients: Mobile Crisis Response (MCR) works with clients in active crisis who have outreached the 988 mobile crisis hotline number and are in need of in-person assessment and support. We work with clients of all ages in the BJC BH catchment area (St. Louis County, parts of STL City, Iron County, Washington County, and St. Francois County)

Case load: There is ZERO caseload with this position – you will simply respond to 988 crisis hotline calls as needed

Respond to crisis situations as a team

PRN – as needed basis

Needing evening & overnight coverage – 2 pm to 2 am

Weekend coverage at times

No Holiday Rotation at this time

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.  

Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities

Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.

Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.

Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.

Provides mentorship and job shadowing to community support colleagues. Provides qualified mental health provider assistance to clinical teams including but not limited to assessment of access to services.

Complete annual assessment and other documentation of clients.

Minimum Requirements

Education

Master's Degree

- Human Services or related

Experience

2-5 years

Licenses & Certifications

Class D (IL) or Class E (MO)

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer