A

Avoca AI

AI-driven communications platform for home services

Growth Lead - Performance

Full-Time
$160k - $210k/yr+ Bonus + Equity
Senior
New York, NY, USA
In Person
Growth & MarketingPerformance & Paid Marketing

About the job

Requirements
  • At least 5 years of experience in performance marketing, growth marketing, or demand generation, ideally at a fast-growing business-to-business technology company.
  • A strong track record of personally building and scaling paid social programs, with deep expertise in Meta.
  • Strong paid search experience and fluency across the acquisition funnel, from media and creative through conversion and measurement.
  • Experience owning meaningful budgets and making investment decisions based on pipeline quality, marginal efficiency, and growth potential.
  • A history of managing toward qualified pipeline and revenue, not just leads, clicks, or platform-reported conversions.
  • The ability to turn customer insight and performance data into clear hypotheses and compelling campaigns.
  • Broad growth experience and the ability to build, test, and scale channels beyond paid media.
  • Fluency with artificial intelligence tools and a bias toward using automation to increase output and learning velocity.
Responsibilities
  • Build and scale paid social and paid search into major revenue drivers for the business.
  • Own paid acquisition end to end, including strategy, execution, budget allocation, creative testing, conversion, measurement, and optimization.
  • Build a high-velocity experimentation engine across audiences, messaging, creative, offers, and landing pages.
  • Translate customer insights and performance data into campaigns that resonate with home services operators and drive qualified pipeline.
  • Set performance targets and allocate investment based on pipeline, customer acquisition cost, channel efficiency, and revenue.
  • Partner closely with Sales, Revenue Operations, and Product Marketing to ensure a tight feedback loop on ideal customer profiles, lead quality, service-level agreements, and the pipeline handoff process.
  • Use artificial intelligence and automation to increase the speed and quality of campaign development, analysis, and experimentation.
  • Identify, test, and scale growth channels beyond paid acquisition, turning promising opportunities into repeatable growth engines.
Desired Qualifications
  • Experience marketing to mid-market buyers in a high-velocity sales motion.
  • Experience in vertical software-as-a-service or home services.
  • A track record of building new growth channels from zero and scaling them into meaningful sources of pipeline.

About the company

Avoca AI provides an AI-powered communications platform designed for service-based businesses like HVAC and plumbing. Its core product uses an AI workforce to handle inbound and outbound communications across phone calls, texts, web chats, and lead sources, including first-ring call answering, 24/7 appointment booking into a company’s CRM (such as ServiceTitan), and handoffs to human agents for complex cases. The platform integrates with existing systems to support lead capture, follow-up, and outbound outreach, and it includes an AI coaching module that analyzes calls to deliver performance insights and training ideas for human agents. Avoca aims to reduce missed leads, increase conversions, and improve team performance by automating communications while providing managers with actionable coaching data.

Company Size

201-500

Company Stage

Series B

Total Funding

$162.1M

Headquarters

New York City, New York

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • Avoca raised over $125 million on April 27, 2026, led by Meritech and General Catalyst.
  • Y Combinator, Kleiner Perkins, and ServiceTitan partnerships validate distribution and product credibility.
  • The company says it is on track to book $1 billion in jobs during 2026.

What critics are saying

  • OpenAI, Google, and Anthropic commoditize voice agents, forcing Avoca into price competition by 2027.
  • Avoca's $1 billion valuation and 2026 growth expectations create brutal execution pressure if bookings slow.
  • Enterprise dependence on ServiceTitan and trade platforms creates existential platform risk if partners launch rivals.

What makes Avoca AI unique

  • Avoca's ServiceTitan integration books jobs directly from calls, texts, and chats, reducing workflow friction.
  • Its three-product stack, Convert, Nurture, and Coach, spans acquisition, scheduling, and rep training.
  • Home-services specialization targets high-value HVAC and plumbing leads where one missed call loses thousands.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Company Social Events

Meal Benefits

Commuter Benefits

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

-1%

2 year growth

0%
Yahoo Finance
May 2nd, 2026
MIT poker night leads to $1B AI startup serving HVAC companies

Avoca, an AI startup founded by MIT engineers Tyson Chen and Apurva Shrivastava, has raised $125 million and achieved a $1 billion valuation by selling AI call support to blue-collar businesses. The founders initially built AI phone answering systems for restaurants before pivoting to HVAC companies after meeting Rescue Air. The company's business model capitalises on higher transaction values in home services, where a missed call could mean losing a $30,000–$40,000 HVAC installation versus a $40 restaurant order. Avoca's AI representatives answer calls instantly and operate 24/7, enabling businesses to extend service hours without additional staff. The startup is betting on continued human demand for tradespeople whilst AI handles administrative tasks. The HVAC market is projected to reach $445.73 billion by 2033.

X Corp.
Apr 27th, 2026
Y Combinator on Twitter / X

Congrats to @getavoca on their $125M raise at a $1B valuation!They're building AI agents for home services businesses—answering inbound calls, booking jobs, following up on estimates, and driving new leads based on technician capacity. On track to book $1B in jobs this year.… pic.twitter.com/Ovh195t2yZ— Y Combinator (@ycombinator) April 27, 2026

PR Newswire
Apr 27th, 2026
Avoca raises $125M at $1B valuation to automate America's services economy with AI

Avoca, an AI platform for service businesses, has raised more than $125 million across seed, Series A and Series B funding at a $1 billion valuation. The Series B was led by Meritech and General Catalyst, with the Series A led by Kleiner Perkins. The company provides AI-powered voice and workflow automation for home services businesses, handling call answering, job scheduling, customer follow-ups and marketing campaigns around the clock. Avoca integrates with customer relationship management systems and has partnered with ServiceTitan, Nexstar and Clover. Founded three years ago, Avoca surpassed eight figures in annual recurring revenue in 2025 and is on track to book $1 billion in jobs this year. The company plans to expand beyond home services into moving, automotive services and property management.

Fortune
Apr 27th, 2026
How a chance encounter in Texas sparked a $1 billion Kleiner Perkins-backed AI startup | Fortune

Avoca, founded by two MIT grads, brings Silicon Valley tech to trades like plumbing, roofing, and HVAC.

PCT
Jan 2nd, 2025
Ka Tsu Joins Avoca.ai

NEW YORK - Avoca.ai, an AI-drive call center platform for home service providers, announced Ka Tsu as its newest sales team member and partnership lead.