Senior Program Manager
Chewy
Senior Program Manager
Chewy
Online pet supplies retailer with subscriptions
Job Description:
The Senior Program Manager, EHS Central Programs supports the development, review, and ongoing effectiveness of assigned EHS programs across Chewy’s FC, Rx, and Corporate Hub networks. This role helps ensure programs remain aligned with applicable laws, regulations, standards, and internal requirements while determining which programs should be developed, updated, or reviewed based on business needs, operational changes, risk trends, incident and audit findings, program maturity, and feedback from the field.
Working with EHS subject matter experts and cross-functional partners, the Senior Program Manager helps translate technical and regulatory requirements into clear standard work, training inputs, practical mechanisms, and accessible resources. The role supports alignment between program expectations and how work is performed, learned, documented, and sustained in the field.
The Senior Program Manager serves as a central point of coordination for assigned programs, maintaining program information, review cadence, implementation resources, and feedback loops. The role identifies gaps, supports recommendations, and escalates decisions or risks through the established EHS governance structure.
What You’ll Do
Responsibilities may include the following, depending on assigned programs and business priorities:
What You’ll Need
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.
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