Senior Staff Machine Learning Engineer - AI Foundations

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking experienced and innovative ML Engineers with an entrepreneurial mindset to join our technical team pioneering advanced AI engineering for e-commerce at Coupang. Our team is at the forefront of building enterprise knowledge graphs and semantically aware systems powered by deep AI reasoning.

In this role, you will focus on building next-generation e-commerce knowledge graphs while pushing the boundaries of Semantic reasoning, AI safety, and mechanistic interpretability to deliver transparent, reliable, and highly intelligent AI capabilities at scale.

Basic Qualifications 

• 8+ years of relevant experience 
• Bachelors degree in Computer Science or related fields
• 5+ years of experience in AI/ML and familiarity with the latest deep learning techniques

Preferred Qualifications 

• 10+ years of relevant experience in technology companies or organizations
• Knowledge in e-commerce or eagerness to learn
• Experience applying Large Language Models or Large Image Models augmented with RAG (Retrieval-Augmented Generation) for large enterprise application in an industry
• Hands-on with ability to design and implement high-quality algorithms / systems independently
• 3+ years working experience in Graph system, Graph Neural Network (GNN), Ontology, and Knowledge Graph
• 2+ years working experience in Semantic understanding, NER, and NLP/U 
• 1+ years working experience in building foundational models.
• Ability to dive deep into the algorithms / systems and generate ideas of improvements
• Ability to efficiently run experiments, analyze results, and quickly iterate
• Solid track record of delivering big business impacts via technology innovations
• Excellent communications and collaborations across teams and across functionalities
• Experience with model optimization techniques like quantization, CUDA level optimization, distillation 
• Optional: AI Safety and Governance knowledge.

Some examples of the related projects:

• Extract structured and high-quality product information from images and unstructured texts
• Automatically generate product images and videos to improve customer experience

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Annual bonus is 0-20% of the base salary.

General Description of All Benefits (Drafter: Please check with your team if any change on the benefit description)

• Medical/Dental/Vision/Life, AD&D insurance   
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA) 
• Long-term/Short-term Disability 
• Employee Assistance Program (EAP) program 
• 401K Plan with Company Match 
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure 
• 12 Paid Holidays 
• Up to 6 weeks of Paid Parental leave
• Pre-tax commuter benefits 
• MTV - [Free] Electric Car Charging Station  

General Description of Other Compensation     

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Job Fit Interview - Focus Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].  

Job Requisition ID: 8845