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ServiceNow

Builds software that automates business workflows

Area Vice President – Sales

Field SalesPosted on Nov 12
Full-timeSanta Clara, CA, USA

About the Job

Requirements

  • Experience managing a team of field-based sales representatives for at least 10 years in a matrixed sales environment in enterprise software, serving enterprise customers with more than 5,000 employees.
  • Experience leveraging or critically evaluating how to integrate artificial intelligence into work processes, decision-making, or problem-solving, such as using AI-powered tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact on the function or industry.
  • Strong experience managing multi-tiered customer relationships and demonstrated ability to coach and mentor.
  • A consistent track record of meeting and exceeding team quotas while selling to large accounts with more than 20,000 employees.
  • Experience attracting, retaining, and developing high-performing, high-potential talent through assessing, selecting, onboarding, coaching, and development.
  • A track record of managing a growing team across different geographical locations in the Eastern United States.
  • Superior knowledge and demonstrated skills in sales techniques, customer interaction, and customer relations.
  • Strong forecasting and reporting capabilities.
  • A proven and consistent track record of selling to large enterprise-level customers and established relationships at the C-suite level.
  • Strong organization, communication, teamwork, presentation, problem-solving, and time-management skills.
  • Experience inspiring a team to follow defined best practices.
  • Ability to navigate and collaborate through complex opportunities.
  • Competitive, optimistic, realistic attitude; strong work ethic; humility; and strong team-building, communication, and listening skills.
  • Willingness and ability to travel 50% of the time.

Responsibilities

  • Continue scaling and growing a territory by meeting and exceeding an assigned team quota.
  • Execute vertical and horizontal sales strategies.
  • Manage and lead a team of three to five first-line sales managers, each with five to seven individual contributors (Senior Account Executives) reporting to them.
  • Empower and guide the team to build strategic account plans focused on longer-term joint success for ServiceNow and the customer.
  • Leverage a matrixed sales structure.
  • Work with solution consulting, professional services, and product line sales experts.
  • Manage team talent development and consistent recruiting practices.
  • Serve as a trusted advisor and leader who sets a high bar and leads from the front.
  • Establish and nurture relationships at the highest organizational levels.
  • Manage accurate forecasting and daily communications.
  • Drive customer success practices across the area.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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