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Omnissa

Enterprise digital workspace platform and management

Technical Consultant - Professional Service

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • At least 5 years of experience as a Technical Consultant or in an equivalent role.
  • Working knowledge of virtual desktop infrastructure solutions or digital workspace solutions such as Horizon, Workspace ONE, Citrix, and Microsoft Intune.
  • Experience with major enterprise platforms such as vSphere, Nutanix, AWS, and Azure.
  • Strong relationship-building and facilitation skills when working with enterprise customers.
  • Ability to take initiative, identify challenges, and drive effective solutions.
  • Ability to collaborate effectively across internal teams, including Sales, Pre-Sales, Technical Account Managers, Product Management, Global Support, and Customer Success.
  • Excellent presentation, deliverable creation, and active listening skills.
  • Experience designing large-scale IT environments or mission-critical infrastructure.
  • Native-level Japanese proficiency.

Responsibilities

  • Provide technical leadership in clarifying customer expectations, defining requirements, implementing technology, verification, deployment, and operational enhancement.
  • Collaborate cross-functionally with internal teams, including Sales, Pre-Sales, Technical Account Managers, Product Management, and Global Support, to contribute to a unified support approach that delivers consistent value and long-term customer success.

Desired Qualifications

  • Practical experience designing and deploying Omnissa products at a system integrator.
  • Practical experience in IT operations and management at an enterprise company.
  • Experience with operating systems (Windows, Linux, Android, and iOS), identity management, networking, security, and Zero Trust.
  • Business-level English proficiency.

About the Company

Omnissa

Enterprise digital workspace platform and management

Omnissa is a digital work platform for enterprises that helps IT teams improve employee productivity by simplifying onboarding, application provisioning, and IT ticket resolution. It provides a suite of tools for virtual desktops, actionable insights, workflow orchestration, and experience management, delivered as subscription-based software licenses to organizations of all sizes. The platform works by delivering secure, personalized digital workspaces on any device, enabling centralized control over apps and desktops with analytics to guide IT decisions. Its differentiator is an end-to-end, enterprise-grade solution focused on secure, device-agnostic experiences and streamlined workflows across the entire digital employee lifecycle. The goal is to enhance the digital employee experience and efficiency in organizations worldwide, reducing time to onboard, provisioning, and resolve IT issues.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$4B
Headquarters
Palo Alto, CA
Founded
2024

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