Director Global Delivery Lead - Accounts Payable

Role and Responsibilities

We are seeking a highly skilled Global AP Lead within our Global Business Services (GBS) organization. The role will be responsible for overseeing the strategic direction and operational management of Global Accounts Payable delivery (across 3 Global sites) and be accountable for all regional delivery. This role will lead a global team of finance professionals to deliver high-quality accounts payable services to internal stakeholders across the globe.

The ideal candidate will have strong leadership skills, business acumen on AP processes, related technology knowledge and will ensure that accounts payable and travel & expense processes are efficient, strategic, and aligned with our goals.

Accountabilities

• Develop and execute the strategic vision for all AP GBS centers, aligning with the overall goals of the organization and the Global Process Owner
• Collaborate with senior leadership to define and implement financial processes that support the business objectives
• Accountable for the daily operations of AP GBS, ensuring efficient and effective delivery
• Lead, mentor, and develop a high-performing team of finance professionals across the globe, fostering a culture of collaboration and continuous improvement with 50-100 direct and indirect reports
• Monitor health and operational metrics tied to global end-to-end processes
• Participate in setting operational/performance metrics (KPIs) and ensure delivery against them
• Ensure the standardized and designed E2E process is being followed and regularly improved
• Continuously look for improvements to processes and increase efficiency within all centers, which could involve implementing new technologies, optimizing workflows, or introducing training programs to enhance employee skills
• Promote a culture of improvement, transparency and collaboration among site leads and business liaisons across geographies
• Ensure the appropriate controls are in place for the processes executed
• Collaborate with functional leadership on strategic initiatives/alignment, investment needs, etc.
• Review operational data and performance with the regional CFOs
• Work with countries’ business leaders to review any requests to deviate from the standard process, and identify opportunities to maximize alignment

Qualifications and Experience

Essential:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 12 years of experience in accounts payable or finance management
• Strong understanding of accounts payable processes, expense processes, and relevant technologies (e.g. Oracle, Concur)
• Experience leading or working in / with a GBS or SSC center
• Proven track record of driving process improvements and implementing best practices in a global environment
• Excellent analytical, problem-solving, and project management skills. 
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams, stakeholders and regions. 
• Passion for sustainability and commitment to aligning processes with organizational goals. 
• Strong leadership and management skills, with experience leading teams and driving performance

Preferred:

• Master’s degree in a relevant field or Chartered Accountant designation

Technical Skills and Knowledge

• Highly proficient with Microsoft Office Suite
• Familiarity with Oracle and financial systems
• Awareness of financial regulations and compliance requirements
• Skilled in gathering, understanding, and implementing processes
• Ability to analyze performance metrics and data to support decision-making and strategic planning   

Languages

Fluency in English, both spoken and written, is required