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Tend

Tend

Concierge dental care with transparent pricing

Managing Clinical Director

Full-Time
$216k - $500k/yr
Senior, Expert
MD
Boston, MA, USA
Hybrid

Hybrid presence across four Boston studios based on business need.

About the job

Requirements
  • DDS or DMD degree from an accredited dental school.
  • Current, active dental license in the state of application.
  • Current CPR/BLS certification.
  • Active DEA registration.
  • Extensive clinical experience, typically 8+ years post-residency, with a demonstrated track record of high-quality, high-production dentistry.
  • Proven leadership experience, including mentorship of dentists and cross-functional collaboration with operations and studio leadership.
  • Experience in a multi-location or high-volume dental support organization or group practice environment.
  • Comfort with modern technology and willingness to adopt digital workflows.
  • Ability to work a full-time schedule consisting of four days per week plus two Saturdays per month.
  • Ability to sit and stand for extended periods while performing clinical procedures.
  • Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.
  • Adequate vision, with or without correction, to read charts, interpret radiographs, and operate clinical equipment.
  • Ability to bend, reach, and maintain ergonomic positioning for patient care.
  • Ability to occasionally lift or move equipment and supplies up to 25 pounds.
  • Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology.
Responsibilities
  • Deliver a full spectrum of high-quality clinical services, including restorative care such as inlays and onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry.
  • Treat comprehensive, esthetic, and function-driven cases beyond basic dentistry.
  • Lead comprehensive exams that diagnose the whole person and clearly explain dental conditions and potential solutions.
  • Develop member-centered treatment plans grounded in clinical findings and honest risk assessment.
  • Diagnose and treat TMJ-related conditions, including therapeutic Botox as part of comprehensive care.
  • Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing using established clinical frameworks.
  • Drive adoption and growth of clear aligner treatment from diagnosis through case planning, bonding, and follow-up care.
  • Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate.
  • Build proficiency in aligner case selection, staging, and execution.
  • Partner with clinical leadership to expand advanced treatment offerings and elevate clinical scope.
  • Manage a productive schedule balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities.
  • Partner with studio teams to build efficient and productive shifts through schedule review, daily huddles, and same-day care.
  • Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time without compromising care quality.
  • Deliver a hospitality-driven member experience based on personalized care, empowering communication, and human compassion.
  • Prioritize safety, member experience, and efficiency through the Priority Framework.
  • Partner with dental assistants, hygienists, and studio leadership to deliver coordinated care.
  • Collaborate across disciplines on treatment planning, execution, and patient experience.
  • Engage in calibration, continuing education, and peer learning.
  • Serve as the senior clinical leader across the Boston market and set standards for diagnosis, treatment planning, and patient experience across studios.
  • Own clinical outcomes across locations by tracking re-dos, escalations, and quality metrics and implementing targeted improvement plans.
  • Partner with market operations leadership to align clinical strategy with studio performance goals, scheduling efficiency, and patient access.
  • Lead market-level calibration sessions, clinical forums, and peer learning.
  • Represent Tend clinically in market-level conversations with key partners, community providers, and referral relationships.
  • Develop and mentor Lead Dentists across the market on clinical judgment, studio ownership, and team leadership.
  • Support Associate Dentists through structured feedback, onboarding oversight, and ongoing clinical development.
  • Partner with the People Team and clinical leadership on provider hiring, onboarding, and performance management.
  • Identify and close provider-level skill gaps through observation, calibration, and individualized development planning.
  • Build a pipeline of Lead Dentists ready to grow into expanded roles within Tend.

About the company

Tend delivers dental care in urban studios with a concierge-like, customer-focused approach. Patients visit Tend offices where clinicians explain procedures and provide high-quality care, with upfront transparent pricing and clear information about insurance coverage for routine and emergency appointments. The company differentiates itself by pairing strong service with price transparency and flexible scheduling in upscale locations. Its goal is to build lasting relationships by delivering trustworthy, patient-centered dental care.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$198M

Headquarters

New York City, New York

Founded

2018

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Simplify's Take

What believers are saying

  • Tend opened South Boston on October 1 and Westport on August 2, 2026.
  • Tend expanded to 16 New York, 8 D.C., 4 Boston, and 3 Atlanta studios.
  • Tend’s updated staffing model should attract dentists in 2026’s tight labor market.

What critics are saying

  • Tend’s headcount fell 20.5% from 2023 to 427 employees in March 2026.
  • Tend’s active job postings dropped 40.7% in 2026 to 94 roles.
  • A three-month closure already cut 15% of business; another shutdown threatens viability.

What makes Tend unique

  • Tend combines dentistry with hospitality across 33 studios by August 31, 2026.
  • Tend offers cleanings, cosmetics, emergency visits, and insurance transparency on one platform.
  • Tend’s 2025 dentist pay model adds 40% commission, equity, and continuing education.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-3%
Tend
Sep 4th, 2025
Tend Opens in South Boston on October 1

Tend is opening its newest studio in South Boston on October 1, expanding its footprint across Boston and bringing member-first care to a neighborhood known for its strong community feel and high standards.

Hearst Connecticut Media Group
Aug 5th, 2023
New dentist company is opening its first CT location in Westport

A company called Tend is hoping to challenge that narrative, while expanding to its first suburban area in Connecticut, opening at 1375 Post Road on Aug. 2.

Westport Journal
Aug 1st, 2023
Tend dentistry opening Westport office

WESTPORT — Tend, a dental-care practice with offices in major East Coast cities, is opening its 25th office in Westport, the first in Connecticut.

Patch Media
Mar 28th, 2022
Hellotend opened new location in North Bethesda, Maryland, United States on Jan 1st 22'.

Tend, a "boutique" dental provider, is planning to open an office at Pike & Rose in North Bethesda this year.

The Business Journals
Apr 13th, 2021
Tend received financing of $200M on Apr 13th 21'.

Tend has now raised nearly $200 million.