Amelia

Enterprise AI platforms for digital agents

Windows Automation Engineer with PowerShell

System AdministrationConfirmed live in the last 24 hours

Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

Demonstrable knowledge of scripts in an administrative language such as PowerShell.
A strong understanding of managed service provider operations and systems administration.
Ability to troubleshoot advanced issues related to Active Directory topology and related features in complex, multi-site and/or multi-domain environments.
Experience managing server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2.
Ability to administer VMware vSphere infrastructure and hosted guest machines using Windows-based administration tools such as the vSphere client and PowerCLI.
Ability to document standard operating procedures for troubleshooting.
Ability to develop PowerShell scripts to automate repetitive tasks in client environments.
Ability to identify and develop monitoring checks to ensure client infrastructure stability.
Ability to investigate issues with enterprise communication and collaboration technologies.

Responsibilities

Work through client requests to create automation.
Leverage internal and client subject-matter experts to gather details and enhance automation.
Repair impacted automations to improve autonomic success.
Develop in accordance with internal software standards to promote global consistency.
Refine automation continually to improve autonomic resolution and diagnostics.
Manage server infrastructure.
Administer VMware vSphere infrastructure and hosted guest machines.
Document standard operating procedures for troubleshooting.
Develop automation using PowerShell scripting to automate repetitive tasks in client environments.
Identify and develop monitoring checks to ensure client infrastructure stability.
Investigate issues with enterprise communication and collaboration technologies.
Identify recurring issues and drive automated resolution.

Desired Qualifications

Experience with Exchange, SharePoint, and Lync.
Experience managing backup architecture using software such as NetBackup or Tivoli.

Job Description

Behind every 5-star client experience is YOU, the Windows Engineer. You design the server infrastructure of Global Fortune 500 partners/clients. You build and improve Cognitive Solutions on top of IPsoft’s cutting-edge Autonomics Platform.

As an IPsoft Engineer, you are a client-facing, fearless, Windows Guru who thrives in a fast-paced, dynamic Enterprise environment where you are truly rewarded for your hard work. By automating the mundane chores, you are free to focus on higher-level tasks and innovations. With every sip of complimentary coffee and every ticket worked, you are living the engineer’s dream.

Qualifications

In a Typical Day, you will:

Work through client requests to innovate by creating automation
Leverage internal and client SMEs to gather details to enhance automation
Repair impacted automations to ensure higher levels of autonomic success
Help build global consistency by developing against internal software standards
Drive higher levels of autonomic resolution and diagnostics through continual refinement of automation

Required Qualifications:

Demonstrable knowledge of scripts in some administrative language (PowerShell**)
Great understanding of managed service provider operations and systems administration
Troubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment
Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2
Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI
Document Standard Operating Procedures for troubleshooting.
Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments.
Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
Investigate issues with Enterprise Communication and Collaboration technologies, such as
Exchange, SharePoint, and Lync a plus
Manage a backup architecture using software such as NetBackup or Tivoli a plus
Identify recurring issues and drive automated resolution behind them

Additional Information

**Looking for someone with heavy scripting and PowerShell is a must!!

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size: 201-500
Company stage: Acquired
Total funding: $175M
Headquarters: New York City, New York
Founded: 1998

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