Lumi

Online SME loan marketplace in Australia

Relationship Manager

Account ExecutiveConfirmed live in the last 24 hours

Full-timeSydney NSW, AustraliaNo salary listedIn-person

About the Job

Requirements

Solid telephone sales experience in business-to-business sales.
Strong written and verbal communication skills.
Ability to multitask and maintain a fast-moving pipeline.
Ability to develop strong working relationships with new and existing customers.
Ability to work well with others and build good relationships.

Responsibilities

Contact and qualify warm leads provided by broker partners and direct customers.
Take proposals from first enquiry through to settlement.
Build relationships and work closely with brokers and small and medium-sized enterprises throughout Australia.
Work closely with internal stakeholders to seek loan approval in line with customer needs and company policies.

Desired Qualifications

Business lending experience.
Experience working for a FinTech company or in financial services.

Job Description

THE ROLE

Contacting and qualifying warm leads provided by our broker partners and direct customers
Taking proposals from first enquiry through to settlement
Building relationships and working closely with brokers and SMEs throughout Australia
Working closely with internal stakeholders to seek approval for loans in line with customer needs & Lumi policies

Qualifications

THIS PERSON IS SOMEONE WITH…
Goals to work in a vibrant sales team
Solid telephone sales experience in B2B sales Business lending experience (desirable)
A proven record of managing a pipeline Experience working for a FinTech or in financial services (desirable)
Excellent communication skills, both written and verbal
An ability to multitask and maintain a swiftly moving pipeline
An ability to develop strong working relationships with new business and existing customers
Commercially minded
Curious, positive & self-starting
Ability to work well with other people and build good relationships

Additional Information

BENEFITS & PERKS

Wellbeing: Free counselling, seasonal activities, Wellbeing Allowance, wellness room, flu shots

Work Life: Home Workspace Allowance, Purchased Leave, Parental Leave, Parental Flex Leave, Lumi Life Leave for challenging events, breastfeeding/expressing space

Social & Food: Monthly lunches, regular celebrations, stocked kitchen, beer & kombucha on tap, board games, rooftop BBQs

Rewards & Recognition: Competitive pay, referral bonuses, shout-out recognitions

Community Support: Paid volunteer leave, celebrations, company volunteer days

Career & Growth: Rapid advancement opportunities, higher education sponsorship, hackathons

About the Company

Lumi

Online SME loan marketplace in Australia

Lumi is an online lender marketplace in Australia that helps small and medium-sized businesses access working and growth capital. It uses a proprietary data-driven platform to assess credit decisions, enabling a quick, fully online process with outcomes within hours and same-day funding. Lumi offers unsecured and secured loans and lines of credit ranging from 10,000 to 750,000 AUD with 3 to 60-month terms. A 2.5% establishment fee is deducted at settlement, and the total repayment amount is disclosed upfront. The company differentiates itself through fast, transparent online applications and a finance model supported by a warehouse securitisation program to lower cost of capital, plus ongoing rounds of funding to fuel product development. Lumi’s goal is to provide fast, accessible financing to Australian SMEs across sectors like hospitality, retail, trades, and professional services, helping them manage working capital and growth needs.

Company size: 51-200
Company stage: Early VC
Total funding: $30.7M
Headquarters: Sydney NSW, Australia
Founded: 2018

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