Senior Product Manager - SaaS Experience

Job Description

Why Join Us 

Do you want to play a key role in shaping the future of healthcare SaaS?

At MedTrainer, your work will have a direct impact: defining the product vision while also collaborating daily with software engineers and product designers to deliver solutions that truly make a difference.

We Don’t Believe Great Product Leadership Is Defined By Titles Alone. What Matters Most Is Your Ability To:

• Discover and validate real user needs through research and data.
• Translate complex challenges into actionable product solutions.
• Lead initiatives end-to-end, balancing strategy with hands-on execution.

This is both a strategic and operational role: setting product direction while also managing the backlog, writing user stories, defining acceptance criteria, and partnering closely with cross-functional teams.

Responsibilities

• Lead discovery to identify user problems and opportunities using data and research.
• Translate insights into clear product opportunities and prioritize effectively.
• Manage and maintain backlog and roadmap using structured prioritization frameworks.
• Write PRDs, user stories, and acceptance criteria that are clear, testable, and aligned with business objectives.
• Analyze complex business workflows and identify opportunities for product improvements.
• Own medium-to-large product areas and strategic initiatives.
• Lead customer and stakeholder conversations to validate assumptions and solutions.
• Ensure product quality and readiness through collaboration in testing, launch planning, documentation, and release validation.
• Track and measure outcomes post-release to validate impact and identify next steps.
• Develop deep expertise in healthcare credentialing, compliance, and provider lifecycle management.
• Collaborate effectively with distributed engineering, design, and business teams.
• Independently drive product initiatives with limited supervision.
• Demonstrated ability to operate effectively in a highly autonomous environment.

Qualifications

• 5+ years of experience in Product Management, including ownership of SaaS products from discovery through delivery.
• Proven track record of leading initiatives end-to-end, from discovery to launch and adoption.
• Strong experience working with software engineers, product designers, and business stakeholders.
• Deep knowledge of Agile/Scrum and tools such as Jira and Confluence.
• Skilled at balancing competing priorities and short- vs. long-term goals.
• Demonstrated ability to quickly learn complex business domains and translate them into scalable product solutions.
• Experience in analyzing operational workflows and converting business needs into software requirements.
• Excellent communication and influencing skills, with advanced English.

Nice to have: Familiarity with discovery frameworks (e.g., Jobs-to-be-Done, Continuous Discovery), proficiency with collaboration/design tools (Figma, Google Suite, Slack).

What We Value

• High degree of ownership and self-direction.
• Ability to navigate ambiguity and create structure.
• Continuous learning mindset and intellectual curiosity.
• Curiosity, analytical thinking, and empathy for users.
• Ability to thrive independently in a dynamic, fast-paced environment.
• Passion for solving meaningful challenges in healthcare through technology.

Success in the First 90 Days

• Develop a strong understanding of MedTrainer’s products, customers, and healthcare workflows.
• Successfully led at least one initiative from discovery through delivery.
• Build trusted relationships with Engineering, UX, and business stakeholders.
• Demonstrate ownership and sound product decision-making.

Additional Information

What We Offer

• Competitive monthly net salary: $60,000 – $65,000 MXN.
• 100% remote work from anywhere in Mexico.
• Major Medical Insurance and healthcare coverage.
• Home office and ergonomics support (internet, electricity, office chair).
• Professional development opportunities, including English classes.
• Wellness benefits, such as TotalPass gym discounts.
• Savings plan.
• Paid time off, including personal days.
• A collaborative, international, and growth-oriented environment.

Important

This role is not a fit for candidates whose experience is primarily:

• Your experience is primarily in Project Management or as a Scrum Master.
• You prefer focusing only on delivery coordination.
• You are looking for a purely strategic product leadership role.
• You are not interested in working hands-on with requirements, testing, and product execution.

We are looking for proven experience in full SaaS product lifecycle ownership.

Salary range: $60,000 MXN - $70,000 MXN

At MedTrainer, every role contributes to building technology that supports safer, more efficient healthcare organizations. We value collaboration, ownership, and continuous improvement across all teams.

If you’re excited to grow, make an impact, and be part of a mission-driven company, we encourage you to apply.