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Nike

Designs and sells athletic shoes and apparel

Retail Lead

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSwindon, UK

About the Job

Requirements

  • Customer service and/or retail experience is preferred.
  • Ability to manage a small team of peers.
  • Ability to apply product sales techniques.
  • Availability to work retail hours, which may include days, evenings, weekends, and holidays, based on department and store/company needs.

Responsibilities

  • Deliver exceptional consumer service and ensure a premium brand experience.
  • Coordinate, coach, and motivate employees in the assigned area while maintaining an excellent work atmosphere.
  • Support management of daily business in the assigned area to achieve sales targets, including digital services, visual merchandising, sales floor operations, and promotional campaigns.
  • Identify and solve problems in partnership with store leadership and act as a brand ambassador for NIKE initiatives.
  • Ensure the store complies with NIKE standards and guidelines.
  • Specialize in one business area while supporting cross-functionally.
  • For Commercial, support efficient product receiving, inventory accuracy to visual presentation standards, and timely monthly initiative launches.
  • For Athlete Experience, ensure the team is equipped to deliver a high-quality athlete experience.
  • For Consumer Experience, lead by example and deliver sales-floor service that brings the consumer journey to life.

Desired Qualifications

  • Customer service and/or retail experience.

About the Company

Nike

Designs and sells athletic shoes and apparel

Nike designs and sells athletic footwear, apparel, equipment, and accessories for sports and everyday use. The group includes the Nike and Jordan brands and its owned subsidiary Converse, with products ranging from running shoes and basketball footwear to training clothing and casual sneakers. Most finished products are made by independent contract manufacturers, while Nike develops materials, cushioning systems, and product designs. It earns revenue by selling to wholesale customers and through its own stores and digital channels, with additional licensing arrangements for its brands. Nike began in 1964 as Blue Ribbon Sports and is headquartered near Beaverton, Oregon.

Company size
10,001+
Company stage
IPO
Headquarters
Beaverton, OR
Founded
1964

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