Manager of Intake and Admissions

Overview

Required Licensure: LCSW, LMFT, RN  (BA, MA)

Experience working in SUD residential facility in admissions or Intake 

Salary: $26-$36 

Work Schedule: Monday- Friday 

PURPOSE STATEMENT: 

​Supervise, plan, coordinate, and organize day-to-day activities that will enhance effectiveness of the Admission Department. Coordinate referrals and ensure smooth admissions processing for referral sources, families, staff and patients. 

About Us:

Since 1984, The Camp Recovery Center has aided in the rehabilitation of thousands of individuals at our residential, 25-acre facility located in Northern California. It is within this tranquil environment that is nestled in the Redwoods of the Santa Cruz Mountains that we provide these individuals with the opportunity to participate in our highly structured and successful drug and alcohol rehab program.

The Camp Recovery Center is licensed by the California Department of Alcohol and Drug Programs, and certified by the Commission of Rehab Facilities (CARF). We maintain a strong reputation as a premier provider of specialized addiction treatment services.

At The Camp, our caring and educated staff includes trained Chemical Dependency Counselors that are individually certified or licensed, and help each one of our clients through the many different steps of the treatment process, including:

• Detoxification• Residential/Outpatient Treatment• Family Program• Aftercare

For almost three decades, our staff at The Camp Recovery Center has been incredibly successful in helping struggling individuals through cocaine, opiate, methamphetamine, alcohol and prescription drug addiction with our numerous professional and accredited services.

Responsibilities

​ESSENTIAL FUNCTIONS: 

• ​Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.  
• ​Organize, plan and direct work assignments for Admissions staff. 
• ​Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. 
• ​Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs. 
• ​Adhere to established Patient Rights and ensures the Admissions staff comply. 

• ​Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.  
• ​Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process. 
• ​Maintain knowledge or milieu management. 
• ​Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies. 
• ​Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. 

• ​Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

​OTHER FUNCTIONS:  

• ​Perform other functions and tasks as assigned.

Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​Bachelor’s degree in a social services field required. 

• ​Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred.  
• ​Four or more years’ of experience as an admissions manager or in another admissions capacity.   May be required based on State licensure requirements.  

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 
• ​First aid may be required based on state or facility. 

​ 

​While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances  (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT

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