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Swissport

Global airport ground handling and cargo

Employee Communications & Engagement Partner

PR & CommunicationsUpdated on Nov 10
Full-timeMelbourne VIC, AustraliaNo salary listed

About the Job

Requirements

  • At least 3 years of experience in internal, employee, or corporate communications.
  • Strong written and verbal communication skills.
  • Experience developing communication plans and employee-focused content.
  • Strong stakeholder management skills and confidence working with leaders.
  • Ability to communicate sensitive or complex information clearly and professionally.

Responsibilities

  • Develop and deliver internal employee communication and engagement plans.
  • Draft employee announcements, leadership communications, frequently asked questions, presentations, briefing materials, and key messages.
  • Partner with the Head of Industrial Relations and Human Resources to support employee and union communications, consultation materials, and workforce messaging.
  • Support communications relating to organisational change, People initiatives, and workplace updates.
  • Develop engaging employee content, including videos, employee stories, and internal campaigns.
  • Support employer branding and People-related social media content.
  • Provide communications advice and support to leaders and key stakeholders.
  • Ensure communications are clear, consistent, timely, and appropriate for a diverse operational workforce.

Desired Qualifications

  • Experience with digital content, social media, video, or employer branding.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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