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Assurant

Insurance and service contracts for devices

Quality Assurance Lead - Nights

Inspection & Test +1Updated on Nov 9
Full-timeIrving, TX, USA$19.08 - $30.53

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 3 years of demonstrated quality experience is required.
  • Ability to lead and mentor QA team members is required.

Responsibilities

  • Perform Quality Assurance Lead operations, following procedural verbatim compliance, related to testing and inspection of electronic devices.
  • Perform quality inspection operations following instructions and pre-established guidelines.
  • Create work instructions for the Quality department in collaboration with the documentation team and Quality Supervisor.
  • Provide training to new and existing employees on 6S and work instructions.
  • Participate in the weekly department status update meeting with the department supervisor.
  • Provide SIPOC training.
  • Track weekly tasks and metrics.
  • Provide ANSI/AQL results to external customers.
  • Establish and evolve formal quality assurance processes, ensuring the team uses industry-accepted best practices.
  • Oversee quality assurance, including establishing metrics, applying industry best practices, and developing tools and processes to meet quality goals.
  • Serve as the key point of contact for QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
  • Lead and mentor QA team members and manage outside contract testers.
  • Develop and execute test plans and procedures, both manual and automated.
  • Enter relevant data and audit or inspection results in the computer database.
  • Provide process-improvement feedback.
  • Work on multiple programs and in multiple QA functional areas.
  • Serve as a resource for co-workers' questions when the supervisor is unavailable.
  • Document relevant facts and information to support work performed.
  • Participate in continuous-improvement and team-building activities.
  • Maintain productive working relationships with team members.
  • Perform other duties as assigned.
  • Regularly sit at a desk and operate standard office equipment, including a computer and barcode scanner.
  • Perform duties involving bending, squatting, kneeling, reaching, twisting, exposure to temperature changes, and working near moving and office machinery.
  • Occasionally stand and walk, and lift, carry, or move up to 20 pounds.
  • Use close vision and adjust focus; use hands to finger, handle, or feel objects, tools, or controls.
  • Wear a wrist strap and smock at all times in the electrostatic-discharge-safe work area.

Desired Qualifications

  • At least 1 year of previous experience working in a manufacturing environment.
  • At least 1 year of Quality Assurance or inspection experience.
  • Experience complying with verbatim written procedures.
  • Familiarity with basic electronic test equipment.
  • Ability to handle multiple priorities simultaneously.
  • Ability to work independently and in a team environment.
  • Ability to interact effectively and positively with all levels of company personnel.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

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