Planned Parenthood Federation of America

Provide reproductive health care and education

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeCarson, CA, USA$25 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.
A Medical Assistant diploma or certificate is required.
American Heart Association Basic Life Support (BLS) certification is required, or the candidate must obtain it within 30 days of hire.
At least one to two years of experience in a clinical setting is required.
Availability to work flexible hours, including Saturdays, is required.
Venipuncture and injection training must be completed within one year of employment.
Maintain current knowledge of relevant anatomy and physiology, contraception methods, sexually transmitted infections, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.

Responsibilities

Perform Medical Assistant front- and back-office functions supporting the delivery of reproductive health care.
Provide testing, screening, and education required for reproductive health care, and communicate nonjudgmentally and empathetically with patients about their options.
Support administrative, clinical, and other non-clinical services related to care for abortion patients at the health centers and other PPLA locations.
Obtain medical histories, interview and educate clients, and ensure informed consent.
Assist patients with Patient Portal enrollment.
Obtain vital signs, including blood pressure, height, and weight.
Accompany clients during procedures as necessary and assist nurses and clinicians.
Perform pregnancy testing and options counseling.
Provide abortion education according to agency protocols, make appointments, and complete prescreening forms.
Complete daily quality-control logs; clean and stock examination and interview rooms; comply with infection-control, safety, and emergency guidelines; and handle sharps.
Clean the autoclave and monitor the Attest system.
Perform dipstick urinalysis, phlebotomy, and injections.
For surgical care, obtain vital signs and screen for potential problems; ascertain NPO status; identify and record allergies and drug or medication history; educate patients on analgesia options and contraception choices; and note funding sources.
Clean and prepare examination rooms, assist patients with examination preparation, prepare lab slips, assist with patient transportation, and provide patient support.
Turn on equipment including the EKG and pulse oximeter; place EKG leads; operate the electric table and know its positions; and assist with the ultrasound machine as directed by the physician.
Greet and assist patients and visitors in person and by telephone.
Schedule, reschedule, cancel, or confirm appointments to support patient-volume needs.
Register patients and compile complete and accurate information.
Accept and process cash payments according to established guidelines.
Verify insurance coverage and determine patient eligibility.
Prepare and assemble charts; copy, transfer, and scan records as needed.
Reconcile billing at the end of patient visits.
Maintain patient flow to support timely treatment.
Use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
Refer patients to the appropriate agencies or offices for services.
Complete CVRs and family-planning billing.

Desired Qualifications

Reproductive health care experience is desirable.
Knowledge of surgical services is preferred.

Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant I with excellent clinical and customer service skills to work full-time at our Carson Health Center. This is an intermediate level position responsible for all supporting functions in the delivery of reproductive health care service and performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or GED required
Medical Assistant Diploma/Certificate required
American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire
At least one (1) to two (2) years experience in a clinical setting
Availability to work flexible hours including Saturdays
Venipuncture and Injection training (to be completed within one (1) year of employment)
Reproductive health care experience desirable
Knowledge of surgical services preferred
Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications

General Back Office Duties:

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
Obtain medical history, interview and educate clients ensuring informed consent
Assist with the Patient Portal Enrollment process
Obtain vital signs (blood pressure, height, weight, etc.)
Accompany clients during procedures, as necessary
Assist nurses and clinicians
Pregnancy testing and options counseling
Provide abortion education per agency protocols, make appointments and complete pre-screening form
Complete daily quality control log
Clean and stock exam and interview rooms
Comply with infection control, safety, and emergency guidelines
Sharp handling
Ability to clean Autoclave and monitor Attest system
Dipstick urinalysis
Phlebotomy/Injection

Surgical Duties:

Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices
Clean and prepare room for examination, assist the patient in preparation for examination
Prepare lab slips
Assist in the transportation of patient, Provide support for patient
Turn on equipment: EKG, pulse oximeter
EKG lead placement
Operate electric table: Know table positions
Assist with Ultra Sound machine (as directed by MD)

General Front Office Duties:

Greet and assist all patients and visitors, whether in-person or by telephone
Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
Register patients and compile complete and accurate information
Accept and process cash payments according to established guidelines
Verify insurance coverage, determine patient eligibility
Prepare and assemble charts, copy, transfer, and scan as needed
Reconcile billing at the end of patient visit
Maintain effective patient flow to assist in prompt treatment of patients
Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
Appropriately refers patients to correct agencies or offices for service(s)
Billing- complete CVRs, family planning

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring Range: $25.00 per hour (Non-Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size: 5,001-10,000
Company stage: Grant
Total funding: $276M
Headquarters: New York City, New York
Founded: 1916

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