TruBlue Home Service Ally

Single-call home maintenance and repairs

Office Administrator

Administrative SupportConfirmed live in the last 24 hours

Full-timeChester, NJ, USAIn-person

About the Job

Requirements

Excellent computer skills, including Microsoft Excel, Microsoft Word, and customer relationship management platforms.
Excellent knowledge of social media, including Facebook and Nextdoor.
Strong work ethic and pride in one's work.
Expertise in customer satisfaction and treating people with respect.
Ability to communicate with clients of diverse socioeconomic backgrounds and age groups.
Ability to work with a diverse team of employees.
Ability to set an efficient schedule for a growing number of crew members.
Ability to adjust to interruptions, including last-minute cancellations, call-offs, and illnesses.
Basic knowledge of business principles, including profitability and efficiency.

Responsibilities

Maintain communication with customers via the office phone system, text messages, and email.
Schedule meetings with potential customers for estimators.
Schedule approved jobs according to staffing availability.
Maintain inventory of literature and marketing materials used by TruBlue.
Relay communications between clients, staff, and management.
Track employee hours worked per job.
Track purchases made for each job.
Assist the manager with sending invoices when projects are complete.
Assist estimators with material location and pricing.
Help maintain social media accounts and email communication with prospects.

TruBlue Home Service Ally is dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment.

We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to:

Maintain communication with customers via our office phone system, texting, and emails.
Schedule meetings with potential customers for our estimators.
Schedule approved jobs according to staffing availability.
Maintain inventory of all literature and marketing materials used by TruBlue.
Relay any communications between clients, staff, and management.
Track hours worked by employees per job.
Track purchases made for each job.
Assist the manager with sending out invoices when the projects are complete.
Assist estimators with material location and pricing.
Help maintain our social media accounts and email communication with our prospects.

What we value:

FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!

The appropriate candidate for the position will have the skills and experience in the following areas:

Excellent computer skills, including Excel, Word, and CRM platforms
Excellent social media knowledge including Facebook, Nextdoor, etc.
Strong work ethic and take pride in your work
Expert in customer satisfaction – treat people with respect and expect it in return
Ability to communicate with clients with diverse socioeconomic status and age differences.
Ability to work with a diverse team of employees.
Ability to set an efficient schedule for a growing number of crew members.
Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
Have a basic knowledge of business principles including profitability and efficiency.

We provide:

Regular Work Hours
Flexible Scheduling
401K *
AFLAC (Accident Insurance included, other coverages available)*
6 paid holidays *
Paid vacations *
TruBlue t-shirts, polos, and other company gear
Strong Office Support

*after 6-month anniversary

About the Company

TruBlue Home Service Ally

Single-call home maintenance and repairs

TruBlue Home Service Ally provides total home care services by coordinating a single point of contact for a wide range of household needs. What they do: They manage and perform maintenance, repairs, and ongoing care for homes and rental properties. How it works: A TruBlue House Care Manager coordinates a customized set of services—such as maid services, handyman repairs, regular maintenance, household chores, yard work, emergency repairs, and seasonal projects—so customers pay only for the services they need. How they differ from competitors: They emphasize convenience with one company and one call for a broad scope of house care, offering personalized service plans and bundled options to avoid dealing with multiple vendors, often at an affordable, customizable price. What their goal is: To give busy families and aging communities more free time by handling the full range of home upkeep, allowing customers to focus on what they love at home.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Blue Ash, OH
Founded: 2011

Recently Posted Jobs

Explore more opportunities at TruBlue Home Service Ally

See more jobs