Data Center Manager

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. As a Data Center Manager, you will lead the day-to-day operations of a high-density AI and GPU data center environment, ensuring the reliability, availability, and performance of the critical infrastructure that powers next-generation AI workloads.

You will be responsible for the safe and efficient operation of mission-critical facilities, including electrical power systems, HVAC infrastructure, liquid cooling environments, CDUs, environmental monitoring platforms, and supporting facilities operations. Working closely with infrastructure engineering, AI platform teams, vendors, and OEM partners, you will lead operational excellence across a 24x7 environment while ensuring the highest standards of safety, compliance, and service delivery.

This is a leadership role for an experienced data center professional who thrives in highly available environments and is passionate about building resilient operations that support cutting-edge AI technologies.

What You'll Do

• Lead the 24x7 operations of mission-critical AI and GPU data center facilities, ensuring infrastructure availability, reliability, and operational excellence.
• Oversee critical electrical, mechanical, HVAC, CDU, liquid cooling, and environmental monitoring systems supporting high-density computing environments.
• Manage and develop facilities operations teams, providing leadership, coaching, performance management, and operational direction.
• Lead incident management, escalation response, service restoration activities, and post-incident reviews to minimize business impact and drive continuous improvement.
• Manage preventive maintenance programs, change management activities, operational readiness reviews, and infrastructure lifecycle planning.
• Monitor and manage power, cooling, and space utilization while maintaining appropriate capacity, redundancy, and growth planning strategies.
• Coordinate with GPU operations teams, infrastructure engineering teams, OEM vendors, facilities partners, and service providers to ensure seamless service delivery.
• Drive compliance with operational procedures, environmental standards, safety requirements, regulatory obligations, and industry best practices.
• Manage vendor performance, service-level agreements (SLAs), contracts, and operational deliverables to ensure business and customer expectations are met.
• Identify operational risks, develop mitigation strategies, and implement continuous improvement initiatives to strengthen service resilience and operational efficiency.

Your Future at Kyndryl

At Kyndryl, your career path is yours to define. As a Data Center Manager supporting AI infrastructure, you will help shape the future of large-scale GPU environments and next-generation technology platforms.

You'll work alongside industry-leading engineers, technology partners, and operations leaders while gaining exposure to advanced AI infrastructure, liquid cooling technologies, high-performance computing environments, and hyperscale operational practices. Whether your future goal is site leadership, regional operations management, service delivery leadership, or infrastructure management, Kyndryl provides the opportunities, learning, and support to help you grow.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others. 

Required Skills and Experience

• Bachelor's Degree or Diploma in Electrical Engineering, Mechanical Engineering, Facilities Engineering, Building Services Engineering, Data Center Management, or a related technical discipline.
• Minimum 7-10 years of experience in mission-critical data center, facilities, or critical infrastructure operations.
• Minimum 3 years of experience leading data center operations, facilities management, or service delivery teams within a 24x7 operational environment.
• Strong knowledge of critical electrical infrastructure, including UPS systems, generators, switchgear, transformers, PDUs, ATS/STS, and power distribution systems.
• Strong knowledge of critical mechanical and cooling infrastructure, including chillers, CRAH/AHU systems, pumps, heat exchangers, cooling loops, CDUs, and liquid cooling technologies.
• Experience managing mission-critical incidents, change management processes, maintenance programs, operational risk, and capacity planning initiatives.
• Experience overseeing vendor management, contractor performance, service delivery metrics, and operational governance processes.
• Understanding of redundancy architectures, high-availability environments, failover planning, and business continuity requirements.
• Experience leading root cause analysis (RCA) investigations and implementing corrective and preventive actions.
• Knowledge of operational procedures including SOPs, MOPs, EOPs, permit-to-work processes, and safety management programs.
• Strong leadership, stakeholder management, communication, and decision-making capabilities.
• English language proficiency required.

Preferred Skills and Experience

• Experience supporting AI, GPU, high-performance computing (HPC), or hyperscale data center environments.
• Experience operating high-density liquid-cooled infrastructure and advanced thermal management systems.
• Familiarity with Data Center Infrastructure Management (DCIM) platforms, Building Management Systems (BMS), and environmental monitoring solutions.
• Knowledge of service management frameworks such as ITIL and operational excellence methodologies.
• Experience managing multi-vendor and outsourced service delivery environments.
• Demonstrated experience driving operational transformation, process improvement, and automation initiatives.
• Industry certifications such as CDCP, CDCS, CDCE, Uptime Institute ATS, Facility Management certifications, or equivalent credentials.
• Experience supporting large-scale infrastructure deployments, commissioning activities, and capacity expansion projects.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.