Lowe's

Runs home improvement stores for DIYers and pros

CDL Delivery Driver

Truck & Heavy Vehicle DrivingPosted on Nov 9

Full-timeSeattle, WA, USA$33.15 - $37.15 /hrIn-person

About the Job

Requirements

A Class A CDL license is required for locations with multi-unit commercial motor vehicles (tractor-trailer and flatbed).
A Class B CDL license is acceptable for locations with single-unit commercial motor vehicles (tandem flatbed), with a Class A or B license and air brake endorsement required to operate.
A valid medical certificate is required, or the ability to obtain one upon employment.
The candidate must pass the motor vehicle record screen in accordance with company requirements.
The candidate must be able to obtain sales-related licensure or registration as required by law.
The candidate must be able to read, write, and perform basic arithmetic, including addition and subtraction.
The candidate must be at least 21 years old.
The candidate must be able to comply with Department of Transportation and commercial driver's license regulations.

Responsibilities

Provide customer service by carrying out company customer-service policies, procedures, and programs; identify customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Answer customer and employee questions knowledgeably and promptly, guide customers through projects when needed, and express appreciation to customers.
Communicate information about stock, special-order merchandise, features, benefits, applications, warranties, and company programs to customers.
Contact customers regarding deliveries or coordinate with the truck driver to call customers.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule to ensure orders arrive on time.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and according to delivery order.
Inspect products, including appliances, before loading them for delivery or assisting customers with loading.
Verify that invoice descriptions, items, model numbers, and quantities match the items loaded.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status, such as on-site or completed, in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and ensure delivery vehicles and equipment, including lift gates, are clean, maintained, and repaired.
Complete Department of Transportation reporting to maintain Department of Transportation certification and commercial driver's license compliance.
Identify common signs of shoplifting, theft, and other security risks, and promptly report them to management or Asset Protection.
Follow housekeeping standards and programs to maintain clean and organized store and work areas.
Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines on powered equipment, spotters, and safety devices.
Operate store equipment as required for the role and department, such as phones, paging systems, copiers, fax machines, computers, closed-circuit television systems, key cutters, panel saws, paint mixers, flooring cutters, and compactors or balers.
Perform other duties as assigned.

Desired Qualifications

One year of experience driving a semi-truck and trailer, or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Essential Functions:
Customer Service
•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
•Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
•Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
•Demonstrates sincere appreciation to customers
•Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
•Contacts customers regarding delivery or coordinates with the truck driver to call the customer
In-stock
•Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
•Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
•Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
•Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
Clean and Safe Stores
•Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
•Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
•Unloads, installs, and tests appliances upon delivery
•Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
•Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
•Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
•Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
•Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
•Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
•Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
•In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Minimum Requirements:

•Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
or
•Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
and
•Valid medical certificate or ability to obtain one upon employment
and
•Ability to pass MVR screen in accordance with company requirements.
and
•Ability to obtain sales related licensure or registration as may be required by law

•Ability to read, write, and perform basic arithmetic (addition, subtraction)
•Must be 21 years of age
•Ability to comply with DOT and CDL regulations

Preferences:
•1 Year Experience driving a semi-truck/trailer or certification from a driving school
•6 Months Experience performing in-home delivery or retail customer service
•3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle

Pay Range: $33.15 - $37.15 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size: 10,001+
Company stage: IPO
Headquarters: Mooresville, NC
Founded: 1946

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