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Transcom

Outsourced AI-driven CX solutions provider

Teleoperador/a de atención al cliente - Sólo recepción de llamadas

Customer SupportConfirmed live in the last 24 hours
Part-timeSeville, SpainIn-person

About the Job

Requirements

  • Good communication skills are essential.
  • Availability to start immediately after training is required.
  • Ability to use computer platforms is required.

Responsibilities

  • Handle customer calls for a major retail company with physical stores and e-commerce, managing and resolving questions and incidents while meeting customer needs and maintaining a positive attitude.
  • Maintain call quality and demonstrate telephone excellence.

Desired Qualifications

  • Previous experience in customer service is valued.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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