A

Asurion

Device protection and tech support provider

Retail Sales Technician - Electronic Repair

Retail SalesConfirmed live in the last 24 hours
Full-timeMaple Shade, NJ, USA

About the Job

Requirements

  • At least one year of previous customer service or retail sales experience.
  • Ability to work retail store hours and multitask.
  • Basic knowledge of electronic devices is helpful but not required.

Responsibilities

  • Welcome customers and provide personalized, human-centric customer experiences at the store.
  • Use the Serve, Solve, Sell technique and upsell Asurion products and services while working toward sales goals.
  • Assist with diagnostics, troubleshooting, and repairs of customers’ electronic devices, learning technical specifics as needed.
  • Support the needs of the retail store and surrounding market based on business needs.

Desired Qualifications

  • Basic knowledge of electronic devices.

About the Company

Asurion

Device protection and tech support provider

Asurion provides protection plans and tech support for consumer electronics and appliances, working with wireless carriers, retailers, and pay-TV providers to reach hundreds of millions of customers. Customers buy protection plans; when a device is lost, stolen, or damaged, they file a claim and receive repair or replacement, often within one business day, via a network of repair partners and logistics. Its differentiators are a large partner ecosystem, broad device coverage, and fast repair or replacement turnarounds, plus services like roadside assistance. The goal is to offer affordable, reliable protection and support for technology worldwide by leveraging its partner network to reach a vast customer base and resolve device issues quickly.

Company size
10,001+
Company stage
Debt Financing
Total funding
$4.3B
Headquarters
Nashville, TN
Founded
1994

Recently Posted Jobs

Explore more opportunities at Asurion

See more jobs