Forward Deployed Engineer
Simple AI
Forward Deployed Engineer
Simple AI
Automated AI phone agents for business
Simple AI builds voice AI agents that help businesses grow revenue. Our customers include Omaha Steaks, DoorDash, and Renewal by Andersen. Our agents qualify leads, book appointments, take orders, and upsell, turning phone conversations into revenue opportunities.
Simple AI raised $14M from world-class investors and operators like Y Combinator, First Harmonic, Massive Tech Ventures, Michael Seibel, Jared Friedman, Alexandr Wang, Matt Van Horn, Suhail Doshi, and Scott Wu.
The founders (Catheryn and Zach) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC’s co-founder matching site. Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT. Zach previously studied computer science and statistics at U Chicago and led software at PEAK6. We have grown into a strong team of 20+ and are continuing to scale quickly.
We are looking for a Forward Deployed Engineer to own customer implementations end to end, turning Simple’s voice AI platform into production-ready agents tailored to each business.
This is a highly technical and highly customer-facing engineering role. You will work directly with customers across pre-sales and post-sales, translating their workflows and requirements into engineering solutions: building custom demos, developing integrations with customer systems, deploying agents, debugging edge cases, improving performance, and turning customer feedback into product improvements.
Every customer has different call flows, systems, products, policies, and edge cases. As their Forward Deployed Engineer, you will understand those details and own the technical implementation through production, making sure the agent works reliably in the real world. This role is a good fit for someone who wants to code, talk to customers, move fast, and be close to the business impact of what they build.
Competitive salary & meaningful equity
Employee-friendly equity terms
An office located in SF
Health, dental & vision insurance
Free lunch & dinner at the office
Late night Ubers
Regular team events & offsites
3+ years of software engineering experience.
Strong problem-solving skills and enthusiasm for addressing technical challenges.
A customer-first mindset with strong communication skills and interest in product design and prioritization.
Self-motivated and able to work independently.
Passion about learning and keeping up with latest AI advancements.
Previous experience with prompt engineering or working with AI/LLM-based platforms.
Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
Please note: At this time, Simple AI is unable to provide employment visa sponsorship for this role. We appreciate your interest and understanding.
Simple AI builds AI-powered phone agents for businesses and consumers. Its enterprise agents can handle thousands of calls, manage sales, support, and lead qualification, navigate IVR trees, perform warm transfers, and integrate with knowledge bases and CRMs in 29 languages while keeping data private with SOC 2 and HIPAA compliance. For consumers, the Simple AI Phone Assistant on the App Store can delegate routine calls such as reservations and appointments, check inventory, or contact support in 15 languages across 33 countries, including hold-waiting and IVR navigation. The company differentiates itself by targeting both enterprise and consumer markets with scalable, privacy-conscious voice automation and straightforward integrations, aiming to save time and become a leading AI-powered phone interactions provider.
Explore more opportunities at Simple AI