C

Chanel

Designs, sells luxury fashion and cosmetics

Watches & Fine Jewelry Operations Assistant

Full-Time
No salary listed
Mid
North York, ON, Canada
In PersonIn-store presence is required for boutique opening and closing, inventory receiving and shipping, and sales support.

About the job

Requirements
  • Minimum 3-5 years of experience in retail operations and/or stock experience.
  • Strong knowledge of shipping and receiving.
  • Customer experience orientation.
  • Strong attention to detail and excellent organizational skills.
  • Excellent verbal and written communication skills.
  • Comfort working with different departments and teams.
  • Ability to lift approximately 15-20 lbs.
  • Ability to work in-store to facilitate boutique opening and closing, inventory receiving and shipping, and sales support.
  • Fluent English.
Responsibilities
  • Respond to internal and external inquiries by telephone and email to maintain strong client relationships.
  • Work with Watches and Fine Jewelry Boutique Management and Sales Specialists as an integral member of the Watches and Fine Jewelry team.
  • Collaborate regularly with Fashion Team members.
  • Support the boutique sales floor as needed, welcome clients, perform art of wrapping, follow up on aftersales matters, and present new collections.
  • Lead quality control, inspection, and issue reporting for all merchandise entering Canada.
  • Assist with inventory management processes, including cycle counts, price changes, reticketing, and year-end inventory.
  • Maintain inventory integrity by proactively managing shrink.
  • Lead and execute the process for all incoming and outgoing merchandise.
  • Lead domestic allocations and transfers from Yorkdale to other boutiques.
  • Ensure proper documentation and procedures for international deliveries, including B13A forms, pro formas, and Brinks deliveries.
  • Maintain document retention according to guidelines.
  • Oversee and ensure compliance for Customer Owned Goods, international deliveries, Chanel et Moi repairs, consignment, and personal shopping guidance.
  • Apply Chanel Boutique Standard Operating Procedures and implement Watches and Fine Jewelry procedures.
  • Reconcile and balance daily boutique invoices.
  • Ensure adequate stock of boutique supplies, packaging, tools, and visual merchandising materials, and order them as necessary.
  • Inspect and maintain a clean and well-organized boutique and heart of house.
  • Respond to inter-boutique transfer requests using the appropriate tools.
  • Create, maintain, and manage boutique invoices through the internal Coupa system.
  • Support spare-part and accessory orders according to guidelines.
  • Partner with Boutique Management to order, organize, and allocate staff uniforms.
  • Coach and support Heart of House team members.
  • Support the Operations Manager, Boutique Management, and Head Office in achieving objectives and goals.
  • Participate in training and professional-development activities.
  • Support change-management initiatives.
  • Adhere to dress code, grooming, and conduct guidelines specified in the Chanel Charter.
Desired Qualifications
  • French language proficiency.

About the company

1) What does Chanel do? Chanel is a luxury fashion house that offers a range of high-end products including fashion, accessories, fragrances, skincare, makeup, jewelry, and watches, targeting affluent customers worldwide. 2) How does its product work? It designs and sells premium, timeless items through owned boutiques, official online channels, and authorized retailers, supported by strong marketing, fashion shows, and brand storytelling to maintain desirability and loyalty. 3) How is Chanel different from competitors? It combines a storied brand heritage with exclusive, premium products and strict distribution control, creating a sense of rarity and prestige that appeals to luxury buyers. 4) What is Chanel's goal? To preserve its elite brand status while growing a loyal, affluent customer base by delivering consistently refined, timeless designs and a premium consumer experience.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

$770M

Headquarters

Argueil, France

Founded

1883

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Simplify Jobs

Simplify's Take

What believers are saying

  • Chanel's 2025 revenue reached $19.3 billion, and 2026 first-half sales rose about 16%.
  • Americas sales grew 7.2% in 2025, with first-half 2026 U.S. growth above 25%.
  • Lucia Pieroni's 2026 makeup appointment and Blazy's collections refresh Chanel's beauty and fashion appeal.

What critics are saying

  • Asia-Pacific fell 0.8% in 2025, exposing Chanel's dependence on China recovery.
  • Luxury demand stays fragile if Blazy's momentum fades after 2026 runway enthusiasm.
  • Chanel's enormous retail expansion plan strains capital discipline and raises execution risk.

What makes Chanel unique

  • Matthieu Blazy's 2025 debut revived Chanel's fashion credibility and buyer excitement.
  • Chanel's 650-plus boutiques and strict pricing preserve scarcity across fashion, beauty, and jewelry.
  • Hydro's 2026 low-carbon aluminum deal strengthens Chanel's packaging and sustainability leadership.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Family Planning Benefits

Fertility Treatment Support

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

↑ 16%

1 year growth

↑ 16%

2 year growth

↑ 16%
FashionUnited
Sep 28th, 2026
Deauville to host Chanel's next cruise show.

Deauville to host Chanel's next cruise show. 2 hours ago Automated translation Read the original in French As it prepares to unveil its spring/summer 2027 collection during Paris Fashion Week, the house of Chanel has announced the location for its next show, for its cruise 2027/2028 collection. The presentation will take place in Deauville, a town dear to the founder's heart. The event will be held on April 27, 2027, according to information from the house of Chanel. Bruno Pavlovsky, president of fashion activities at the house, also noted in a statement that it was in Deauville that "Gabrielle Chanel introduced her first fashion pieces, a turning point in the history of the Maison". This will be the second cruise collection by Matthieu Blazy, the artistic director who joined the illustrious fashion house in 2025. His appointment has revived its aura. "We look forward to discovering Matthieu Blazy's perspective on this location," added Pavlovsky. This anticipation is shared by a wide audience of consumers and professionals who are closely watching the artistic director's work. In just a few shows, Blazy has managed to generate excitement from both the press and buyers. In her review of Chanel's last cruise show for Vogue, critic Sarah Mower wrote: "To say that anticipation was high is an understatement. It is not an exaggeration to say that this 41-year-old Franco-Belgian, [Matthieu Blazy], lived up to it, and then some." According to data reported by AFP, Chanel returned to growth in 2025 thanks to demand in Europe and the Americas. It successfully navigated a slowdown in the global luxury market. The company reported sales of 19.3 billion dollars (+3 percent, +1.8 percent on a like-for-like basis), boosted by growth across all its activities. Cruise Collection Matthieu Blazy

Oil and Gas Press
Sep 28th, 2026
28 Sep Hydro signs strategic partnership with CHANEL Fragrance and Beauty.

28 Sep Hydro signs strategic partnership with CHANEL Fragrance and Beauty. (Oilandgaspress) 28/09/26, - Hydro and CHANEL Fragrance and Beauty have signed a strategic partnership to accelerate the development of low-carbon aluminium for the beauty and fragrance industry. The agreement sets out a shared roadmap between 2026 and 2030 to develop low-carbon aluminium for fragrance, makeup, and skincare packaging. * Produced in Norway using renewable energy, this low-carbon aluminium is certified with a carbon footprint of no more than 4.0 kilograms of CO[2] equivalent per kilogram of aluminium, less than one third of the global average. The work will initially be based on Hydro REDUXA primary aluminium sheet ingot, which will subsequently be rolled into aluminium sheet used for packaging. As global demand for aluminium continues to grow and the material takes on increasing strategic importance, the cosmetics sector is emerging as a powerful driver of innovation in responsible sourcing. Although it accounts for only a limited share of global aluminium volumes, the luxury beauty sector sets high standards for quality, design, and traceability, standards that will help raise the bar across the entire value chain and encourage innovation. Under the agreement, the partners will work together to develop aluminium packaging solutions whose carbon footprint will approach 3.0 kilograms of CO[2] equivalent per kilogram of aluminium by 2030, while meeting the highest requirements for quality, performance and design. Discover more Oil and gas Find Geological Maps The partners will also jointly explore various ways of reducing emissions, including the development and testing of aluminium produced in specific batches, enhanced traceability and the use of aluminium recovered from end-of-life products.

The Business of Fashion
Sep 28th, 2026
Announcing Chanel on BoF Careers.

Announcing Chanel on BoF Careers. Check out this week's new partner and openings on BoF Careers, the global marketplace for fashion and beauty talent. 28 September 2026 This week, we are pleased to introduce a new partner on BoF Careers. Chanel is a French luxury house founded in 1920 by Gabrielle Bonheur "Coco" Chanel. Chanel opened its first shop in Paris in 1913, quickly developing a dedicated clientele. In 1983, late designer Karl Lagerfeld took over as artistic director, transforming the company into one of the most profitable and admired luxury brands in the world under his tenure. Chanel also spans beauty, with the Chanel No. 5 perfume widely regarded as the most successful luxury fragrance ever created. BoF 500 member Matthieu Blazy has been Chanel's creative director since 2024. Blazy's appointment has introduced a new wave of creativity at Chanel, with the brand experiencing a return to sales growth with a reported 2 percent increase in revenue for the year ending December 31, 2025. The brand has more than 650 owned boutiques worldwide. In 2026, Chanel ranked as the most desirable fashion brand to work for, according to BoF's proprietary survey of global fashion talent. Chanel is currently hiring for a seamstress in Vancouver, a tailor in Harrods, London, a fashion advisor in Kuala Lumpur and a beauty advisor in Amsterdam. Analysis and advice on the future of work, careers and management.

FashionUnited
Sep 25th, 2026
Beauty: Chanel ushers in a new era with the appointment of Lucia Pieroni.

Beauty: Chanel ushers in a new era with the appointment of Lucia Pieroni. 3 hours ago Automated translation Read the original in French Luxury house Chanel has announced the appointment of Lucia Pieroni as creative director of makeup, a role she will assume from this September, according to a statement from the brand. In her new role, Lucia Pieroni will work closely with the makeup creation studio. She will report directly to Simona Cattaneo, the company's president of fragrance and beauty. Return to a single creative direction. While the position of creative director of makeup is not new at Chanel, having been held by Lucia Pica from 2015, the house had recently changed its course. In 2022, the brand partnered with a trio of emerging talents, Ammy Drammeh, Cécile Paravina and Valentina Li, to bring a collaborative approach to its cosmetics. The arrival of Pieroni therefore marks a return to a single artistic direction. The brand's executives highlight the importance of this appointment for the evolution of the cosmetics division. Alain Wertheimer, global executive chairman, and Leena Nair, global chief executive officer, believe that the new director's expertise will bring a fresh perspective, strengthening the dynamism of the makeup segment. Simona Cattaneo highlights Lucia Pieroni's instinct for perceiving the individuality of faces and offering an expressive cosmetic approach. "Lucia has an extraordinary instinct for beauty," she stated. "To be chosen to join Chanel is a great honour," said Lucia Pieroni. "I look forward to sharing my artistic vision at a particularly exciting time in Chanel's history." The director is referring to the momentum driven by Matthieu Blazy, Chanel's artistic director since 2025, whose collections have achieved both commercial and critical success. The makeup artist has already worked with Blazy, starting with his first fashion collection for Chanel, presented in October 2025. Expressing her excitement, Pieroni also wrote on her Instagram account: "I am delighted to finally be able to tell you that I have been appointed makeup artistic director at Chanel." According to the same source, she also worked for Givenchy under the direction of Sarah Burton. She also appeared in the brand's autumn/winter 2025 campaign. A solid international career. Before joining the French house, Pieroni built a solid international career. Originally trained in painting, she integrated this artistic dimension into her approach to beauty from the beginning of her career in London. In 1995, she moved to New York where she collaborated with avant-garde artists and renowned fashion photographers. She honed her creative direction experience between 2006 and 2019, serving as the makeup creative director for Clé de Peau Beauté, a brand owned by the Shiseido group. According to the financial report published by the Chanel group in May 2026, fragrances and skincare were the main drivers of the Fragrance and Beauty division's performance. The company cited the success of Chance Eau Splendide, a new women's fragrance and the first in eight years. The brand has also just launched a new fragrance named Coco Mademoiselle Crush Absolu. appointment Lucia Pieroni

The Standard
Sep 15th, 2026
These £12.99 Boots fragrances rival luxury Chanel and Glossier.

These £12.99 Boots fragrances rival luxury Chanel and Glossier. These five scents are making it hard to tell the difference between drugstore and luxury The Standard's journalism is supported by our readers. When you purchase through links on our site, we may earn an affiliate commission. There are five new fragrances in the collection 3 hours ago Standard Shopping I would like to be emailed about offers, event and updates from Evening Standard. Read our privacy notice. On your next Boots trip where you inevitably pick up a plethora of products you didn't initially go in for, maybe wander over to the new-in aisle and discover Boots' latest release. Long overdue, the highstreet hero has released five new fragrances in its collection, Boots Last Note, all priced at an extremely reasonable £12.99. The idea of the eau de parfums is for there to be a lasting impression, for you to feel the lingering 'last note'. We've recently seen just how good high street brands can be, with M&S' Studio perfumes and Apothecary line being firm favourites. The natural next step for Boots has not disappointed, with no skimping on quality, despite the pleasing price. The five scents hit all profiles from musky to fresh - including Into the Orchard, a fruitier spritz with a warm depth, and Soft Island Drift, something for those after their next holiday scent. These are the three scents that I think hit all the right notes. Boots Last Note eau de parfum vanilla portrait. Dupe for: Chanel Coco Mademoiselle Intense 50ml, £117, Harrods.com With top notes of Bergamot and Peach, balanced out but the warm base notes of Vanilla, Amber and Musk, Boots have created a scent profile that feels mature for Vanilla instead of a typical sickly sweet fragrance. The floral notes of Rose, Patchouli and Jasmine work harmoniously to sooth the sweetness and create a scent similar to Chanel Coco Mademoiselle Intense. Boots Last Note eau de parfum Echoes of You. Dupe for: Glossier You 50ml, £70, Glossier.com The perfect everyday scent, Echoes of You provides that just stepped out the shower, clean but not overpowering smell. The opening notes of pink pepper and balm move seamlessly into iris, cashmere musk and the driving note, lily of the valley. Think crisp but airy spring morning. The Boots fragrance evokes similar feelings to the slightly softer, Glossier You, which shares notes of Iris and Pink Pepper. Boots Last Note eau de parfum Velvet Bouquet. Dupe for: Giorgio Armani My Way 50ml, £102, Boots.com A contemporary floral fragrance that rivals Giorgio Armani My Way, Velvet Bouquet exudes a fresh but soft scent profile. The initial hit of bergamot, mandarin, pear and baies rose smoothly settle into jasmine, neroli, orange flower and rose. To counter the fragrance from veering into grandma-esque territory, the base notes of musk, ambrette, amber, vanilla and kashmir fusion keep the scent warm and not overpoweringly floral. MORE ABOUT