Kramer

Pro AV hardware, software, AV-over-IP solutions

Application Engineer

Solution EngineeringConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

At least 8 years of experience in the audio-visual industry in pre-sales and post-sales support.
A bachelor's degree in engineering or a similar educational qualification.
Knowledge of current technologies in the audio-visual domain.
Knowledge of networking technologies.
Good communication skills.

Responsibilities

Address product queries and enquiries and provide product support.
Provide audio-visual design solutions using the company's product portfolio to customers, dealers, consultants, and the internal sales team.
Liaise with the headquarters technical support team regarding new product updates and product information.
Deliver training on products and technology to dealers and channel partners in the region.
Provide after-sales support, including product information, troubleshooting, onsite support, and online support.
Liaise with the Service team to ensure faster response times and resolution of open issues for the region.

Desired Qualifications

Certifications such as CTS or CCNA are preferred.

Application Engineer

Department	Technical
Reporting To	Technical Manager
Base Location	Delhi
Experience Required	8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support
Education Qualification	Bachelors of engineering or similar educational qualification
Employment Type	Full-time

About the Role

Kramer Electronics India is looking for an Application Engineer based out of Delhi We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support.

Responsibilities – Pre-Sales

Responsible for addressing product queries and enquiries, and product support.
Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team.
Liaising with the HQ technical support team for new product updates, product information, etc.
Delivering trainings on products and technology to dealers/channel partners in the region.

Responsibilities – Post-Sales

Providing after-sales support in terms of product information, troubleshooting, onsite support and online support.
Liaising with the Service team to ensure faster response time and resolution of any open issues for the region.

Requirements and Qualifications

Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support.
Education Qualification: Bachelors of engineering or similar educational qualification
Should be well versed and updated on the latest technologies in the Audio Visual domain.
Should be well versed with networking technologies., Certifications like CTS, CCNA preferred.
Should have good communication skills.

About the Company

Kramer

Pro AV hardware, software, AV-over-IP solutions

Kramer Electronics makes professional AV hardware and software for video and audio over IP. Its products cover end-to-end signal management, including presentation systems, media streaming, video walls, extenders, switchers, scalers, and wireless collaboration for hybrid work and education. The company differentiates itself with an integrated, end-to-end portfolio, growth through acquisitions, and a regional, customer-focused approach with HQs in Amsterdam and Singapore. Its goal is to triple its business within about four years (from 2021) across more than 90 countries.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Heinsberg, Germany
Founded: 1981

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