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Swissport

Global airport ground handling and cargo

HR Business Partner Manager

HR Generalist & Employee RelationsUpdated on Nov 10
Full-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in a related field or equivalent experience is required.
  • At least five years of human resources experience is required.
  • Previous experience supervising and evaluating the work of others is required.
  • A proven track record of working with integrity and confidentiality is required.
  • Working knowledge of employee relations and all areas of human resources is required.
  • Basic knowledge of SharePoint and other Microsoft Office applications is required.
  • High proficiency in spoken and written English is required.
  • The ability to obtain commitment from internal and external stakeholders is required.
  • The role requires tolerance for stressful situations.
  • Strong work ethic, self-starting attitude, interpersonal skills, and organizational skills are required.

Responsibilities

  • Lead all human resources functions in alignment with business objectives at assigned stations.
  • Promote positive relations between associates and management in accordance with company philosophy, strategy, and applicable laws.
  • Promote, implement, and lead human resources initiatives to ensure consistency and continuous process improvement, coaching, driving business results, and ensuring compliance.
  • Mitigate risks for the company in the designated region.
  • Provide day-to-day support and counsel to employees, supervisors, and managers regarding human resources best practices, policy interpretation, compliance, and appropriate workplace practices.
  • Support performance processes, including annual reviews, one-to-one meetings with direct reports, introductory reviews, and performance management for exempt and non-exempt employees.
  • Evaluate station culture and work environment and make recommendations to station leadership for improvement.
  • Ensure consistent application of company policies and procedures and applicable federal, state, and local requirements.
  • Safeguard compliance with local badging authorities.
  • Develop and maintain relationships with internal and external stakeholders at local, regional, and country levels.
  • Assist in leading assigned employment relations, Open Door, or Speak Up cases; investigate, document findings, respond, and take corrective action as appropriate.
  • Ensure and audit compliance with state and federal employment law and local regulations at assigned stations.
  • Assist in preparing responses to regulated government agencies, including the EEOC and Human Rights Commissions.
  • Maintain in-depth knowledge of new employment laws and human resources trends.
  • Coordinate and conduct training aligned with company policies and practices as required.
  • Perform other related duties and assigned strategic or tactical tasks.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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