Ray White

Global real estate brokerage; family-led

Licensee

Business OperationsConfirmed live in the last 24 hours

Full-timePerth WA, AustraliaNo salary listed

About the Job

Requirements

A full real estate agent's license is required.
At least five years of experience in the real estate industry is required.
A history of successfully leading teams is required.
The candidate must be able to deliver high-quality service and manage multiple priorities.
The candidate must demonstrate accountability, structure, organization, and consistency.

Responsibilities

Attend the office for the majority of work time to model the desired work ethic and culture.
Attend necessary corporate, industry, and company events, including monthly meetings with the Director’s Advisory Board.
Drive employee engagement in training and development, initiatives, system usage, and recognition programs.
Oversee compliance with DMIRS, the Real Estate and Business Agents Act, and its Code of Conduct.
Ensure agency agreements and contracts comply with the Real Estate and Business Agents Act 1978, as amended.
Ensure registrations and licenses are valid and up to date, including continuing professional development requirements.
Provide Sales and Property Management teams with regular updates about compliance issues and required procedural or behavioral changes.
Handle employment and disciplinary requirements for team members in conjunction with the Directors.
Coordinate, document, and attend quarterly employee reviews with department heads.
Oversee the trust accountant to ensure yearly audits are conducted and accounts are reconciled in accordance with DMIRS requirements.
Set tasks and structure for all administration roles within the office.
Drive organic growth of the Property Management Team's rent roll.
Drive the Sales Team on Playbook Metrics.
Implement and oversee a customer satisfaction program to improve customer service standards.
Lead the handling and resolution of customer complaints.

Exciting New Role in a Growing, Market-Leading Business!

Ray White / BPG is searching for a highly motivated and experienced individual to join us in an exciting new role in a growing, market-leading business. This is a pivotal Senior Leadership position, requiring a proactive individual to take on all aspects of Bona Fide Control and ensure the highest standards of compliance, culture, and growth across the business.

As the Licensee, you will be based in Thornlie and report directly to The Director, as well take take responsibility for overseeing all BPG Employees in the South Metro / Perth region.

What You'll Do:

Leadership & Culture

Devote the majority of your time to attend the office to set a leading example of the desired work ethic and culture.
Attend all necessary corporate, industry, and company events, including monthly meetings with the Director’s Advisory Board.
Drive office employee engagement in training and development, initiatives, system usage, and recognition programs.

Compliance & Control (Bona Fide Control)

Oversee all aspects of compliance with DMIRS and the REBA Act and Code of Conduct.
Ensure all agency agreements and contracts are compliant with the requirements of the Real Estate and Business Agent’s Act 1978 as amended.
Ensure all registrations and licences are valid and up to date, including CPD requirements.
Provide regular updates to the Sales and Property Management teams regarding compliance issues and required changes to procedures and behaviour.

Operations & People Management

Be responsible for the employment and disciplinary requirements of all team members in conjunction with the Directors.
Coordinate, document, and attend quarterly employee reviews with department heads.
Oversee the trust accountant to ensure yearly audits are conducted and accounts are reconciled as per DMIRS requirements.
Set tasks and structure for all administration roles within the office.

Driving Business Growth

Drive the organic growth of the Rent Roll within the Property Management Team.
Drive the Sales Team on Playbook Metrics.
Implement and oversee a strong customer satisfaction program to ensure ever-improving standards of customer service.
Be directly responsible for leading the handling and resolution of all customer complaints.

Who You Are:

Full Real Estate Agents License (required)
Minimum of 5 years of experience in the real estate industry.
Strong Leadership skills and ability, evidenced by a history of successfully leading teams.
A focus on delivering a high quality level of service and the ability to manage multiple priorities.
Likeable with excellent interpersonal skills and a commitment to promoting a positive work environment.
Accountable, structured, and organised approach to work with a track record of consistency.

This is your chance to step into a critical Senior Leadership position. If you feel this is the role for you, apply today by emailing [email protected].

About the Company

Ray White

Global real estate brokerage; family-led

Ray White is a global real estate network with over 120 years of family-led experience, helping people buy, sell, and rent property through local offices under a shared brand. Properties are listed and marketed across sectors, with agents guiding clients through transactions and supported by ongoing leadership development. It differentiates itself by its long family history, large market presence across high-value properties, and high customer satisfaction ratings. Its goal is to deliver proven results for clients while developing exceptional leaders and strengthening the Ray White brand worldwide with a locally focused team.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: $1.9M
Headquarters: Sydney NSW, Australia
Founded: 1902

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