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Salesforce

Builds cloud software for customer relationships

VP – Product Management - Emerging Technology

Product ManagementUpdated on Nov 11
Full-time

About the Job

Requirements

  • A record of setting product direction, delivering meaningful customer and business outcomes, and hiring and developing strong product managers.
  • Relevant depth in one or more of AI-enabled products and agentic tools, experimentation at scale, or platform product development, with the ability to engage across all three areas.
  • Experience translating user needs into products that users adopt and continue to use; relevant experience may include customer-facing products, internal platforms, onboarding, self-service, or product-led growth.
  • Ability to work closely with engineering, design, and data partners, assess tradeoffs, and balance speed with quality, reliability, and trust.
  • Success aligning teams the role does not directly manage, establishing shared priorities, and delivering in complex environments with evolving responsibilities.
  • Ability to explain strategy and decisions to different audiences, create direction amid uncertainty, and adjust as evidence and priorities change.

Responsibilities

  • Set product strategy and priorities by translating customer needs, business goals, and emerging technology opportunities into portfolio strategy and roadmaps, and decide where to experiment, invest, scale, or stop.
  • Build and lead a product management team by hiring, coaching, and developing product managers, and fostering ownership, curiosity, and continuous learning.
  • Lead flexible cross-functional pods by partnering with functional leaders, establishing outcomes, decision rights, and responsibilities, and helping teams form, adapt, and transition as work evolves.
  • Lead experimentation programs that test hypotheses, evaluate results, and drive improvements in agent performance and product-led growth; partner with experimentation platform and data teams on methods, measurement, and success criteria.
  • Shape tools and workflows that help engineers, product managers, and business stakeholders use AI and coding tools to develop and deploy software, prioritizing builders and pod teams while supporting broader employee use.
  • Develop shared-context product capabilities that make requirements, decisions, knowledge, and work visible and usable across people, teams, and agents, reducing context reconstruction and handoffs.
  • Partner across Salesforce organizations to deliver and improve customer-facing experiences across discovery, onboarding, self-service, and ongoing product use; establish ownership models and align teams around customer value, adoption, and business outcomes.
  • Use Salesforce's internal Customer Zero experience to surface customer needs, validate approaches, and inform the wider product portfolio; communicate strategy, evidence, and tradeoffs to executives, partners, and customers.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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